Associate - Data Products

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What You'll Be Doing

We are looking for an Associate - Data Products to join our data team. In this role, you will be responsible for managing the operational datasets, ensuring data quality, maintaining dashboards, and driving adoption of data products within the organization. 

You will work closely with stakeholders across engineering, analytics, and business teams to optimize data pipelines, improve performance monitoring, and enhance governance.

Key Responsibilities:
• Performance Monitoring: Assess and enhance pipeline and dashboard performance, decommission unused content, and guide users toward sponsor-owned content.
• Data Quality & Governance: Ensure pipelines and outputs meet data quality standards and governance policies.
• Knowledge & Documentation: Develop expertise in operational datasets, maintain updated documentation on pipelines, logic, dictionaries, and definitions.
• Usage & Access Management: Monitor usage patterns and drive high user engagement.
• Explore Management: Maintain, harmonize, and decommission unnecessary explores while ensuring accountability.
• Roadmaps & Communication: Update, review, and communicate delivery progress clearly to stakeholders.
• Ad-hoc, Features & Project Delivery: Manage demand, challenge requirements, ensure timely responses, and commit to ETAs for effective delivery.
• Bug & Ticket Management: Ensure timely issue resolution and maintain quality and completeness of logged tickets.
• Standup & PI Planning: Facilitate standups and program increment (PI) planning, ensuring clear objectives and tasks.
• Stakeholder Management: Align with stakeholders’ roadmaps and strategic priorities.
• Training & Enablement: Provide training and resources to empower end-users and stakeholders in using dashboards and explores effectively.
• Collaboration: Work closely with engineering, analytics, and business teams to align on priorities and share insights.

What You’ll Need To Succeed

Required Skills & Qualifications:
• Proficiency in Basic SQL and Basic LookML.
• Familiarity with Looker, including the ability to build or review dashboards.
• Strong problem-solving skills to troubleshoot complex pipeline or dashboard issues.
• Understanding of Agile/Scrum practices for effective team and task management.
• Excellent communication skills to interact with technical and non-technical stakeholders.
Preferred Qualifications:
• Prior experience in data product management, data operations, or analytics.
• Experience working with cloud-based data platforms (e.g., GCP, AWS, or Azure).
• Familiarity with data governance and compliance standards.

What We Can Offer You  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.