Product Manager, Creator Support Large Language Models

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in product management.

Preferred qualifications:

• Ability to gather user requirements and convert them into a product idea.
• Ability to achieve stretch goals in an innovative and fast paced environment.
• Excellent organizational and analytical skills.

About the job

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Manage product ideas, strategy, and roadmap to improve the AI/LLM support experience to help creators diagnose and fix issues.
• Work with creators, subject matter experts, and other stakeholders to develop self-service experiences based on AI agents.
• Collaborate with Engineering, UX Design, and Research teams to design, engineer, and deliver innovative and compelling product/support experiences.
• Partner with product teams across YouTube BizTech, and Google Customer Engagement to ensure Creator Support experiences fit seamlessly.