Customer Intelligence Data Scientist

Job Description

Wellmark of South Dakota Inc. seeks a Customer Intelligence Data Scientist based out of our office at 1331 Grand Avenue, Des Moines, IA 50309. This is a hybrid position whereby the employee will work both from home and from the aforementioned office address. Hence, the employee must live within a reasonable commuting distance of the aforementioned office address.

Demonstrate advanced business knowledge by identifying complex business problems through discovery sessions and stakeholder interactions. Understand the project objectives and gather requirements to build a preliminary plan. Conduct thorough research and gather appropriate data from a variety of sources. Source, extract, assemble, collate, and consolidate data into reusable data assets using highly complex joins. Profile and prepare data for advanced analysis, including the creation of derived elements and macros for maximum processing efficiencies. Build, execute, and automate highly sophisticated models to analyze complex business outcomes using detailed tables, graphs, and charts, as well as advanced algorithms, forecasts, and trends. Build, execute, and automate models to analyze business outcomes using tables, graphs, and charts, as well as algorithms, forecasts, and trends. Interpret results and identify key findings to quantify business value. Develop comprehensive narratives to summarize and convey findings to high-level stakeholders. Make detailed recommendations based on findings. Be a “go to” person for complex analysis while being adept at quickly assessing the needs of multiple business partners with, at times, ambiguous requirements. Manage multiple projects simultaneously and support corporate process improvement initiatives, meeting aggressive timeframes. Participate in cross-functional projects to optimally support the business. Provide peer review and coaching within team and across other business areas. Create, update, and maintain documentation and procedures for sourcing, analyzing, and preparing internal reporting and presentations. Ensure the highest quality and integrity of data sources. Other duties as assigned.

Qualifications

Bachelor’s degree in Computer Science, Business Analytics, Finance or related.

24 months of experience in Job offered or related;

Experience must include: Two (2) years of experience with Health Care Insurance conducting business process optimization analysis; two (2) years of experience with developing valueadd reports, data manipulation with Power Query, visualizing data to provide actionable insights Microsoft Power BI; two (2) years of experience with data analysis, modeling, data manipulation, extracting insights in SAS; two (2) years of experience with statistical analysis, establishing API connections using Python; two (2) years of experience with extracting, transforming, and analyzing healthcare and customer service data using SQL; two (2) years of experience with AWS S3, AWS Athena, and AWS Contact Lens; two (2) years of experience with analyzing Dynamics 365 CRM data; experience with configuring ODBC connections to PowerBI or SAS EG; experience with Azure DevOps for managing development and deployment processes; and experience with large data sets and complex spreadsheets.

OTHER: Employer: Wellmark of South Dakota Inc.  Job Site: 1331 Grand Avenue, Des Moines, IA 50309. 40 hours per week.

Additional Information

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com

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