Head of Data and Analytics

About SynapticureAs a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
The roleAs Head of Data and Analytics at Synapticure, you will be responsible for developing and executing our organizational strategy for a centralized team of skilled data and analytics professionals. Your team will drive enterprise analytics across all major business functions in a fast-paced environment, ensuring high-quality insights that inform strategic, operational, and clinical programs. You will work cross-functionally with Marketing, Technology, Finance, Clinical, Product, and Operations leaders to deliver timely, accurate, and actionable insights that enhance our ability to scale and elevate our solutions.

Job Duties – What you’ll be doing

• Performance Management & Insights: Develop standardized data architecture and dashboards to track OKRs across markets, partners, payers, and products.
• Strategic Collaboration: Work with senior leadership to identify and prioritize insights that align with data-driven decision-making and organizational objectives.
• Data & Analytics Roadmap: Partner with the product team to create and execute the data and analytics roadmap, including project timelines and tactical plans.
• Business Intelligence Development: Collaborate with product and engineering teams to establish and improve a business intelligence center, including both self-service and standardized reporting solutions.
• Team Leadership: Structure and lead high-performing analytics teams to support internal and external stakeholders, including Senior Leadership, Clinical Teams, Growth, Finance, Marketing, and Operations.
• Data Optimization & Tools: Define, acquire, and optimize data collection methods for analytics, reporting, and dashboard development to drive business performance.
• Predictive & Advanced Analytics: Drive the creation of innovative predictive models and advanced analytical solutions to support clinical and operational decision-making.
• Risk & Cost of Care Modeling: Develop and maintain patient risk stratification models and cost-of-care models in partnership with Finance and Clinical Teams.
• Data Alignment & Governance: Standardize definitions, practices, and governance standards to ensure consistency and alignment in data and analytics across the organization.
• Reporting & Communication: Develop easy-to-access standardized reports and dashboards to bridge the knowledge gap between data analytics and operational teams.
• Compliance & Best Practices: Establish and enforce data governance standards to ensure accuracy, reliability, and compliance with industry regulations.

Requirements – What we look for in you

• Master’s degree in Data Science, Statistics, or a related field.
• 10+ years of experience in data, product, and/or analytics with increasing scope and responsibility.
• Significant experience working with large healthcare administrative claims data, EHR/EMR data, or complex healthcare databases analyzing medical, pharmacy, and utilization data.
• Deep understanding of FFS care, value-based care, payer models, risk adjustment, quality metrics, and healthcare compliance.
• Hands-on experience with analytic and reporting tools as an individual contributor.
• Proven track record of operational excellence, results-driven initiatives, and measuring performance against business goals.
• Strong leadership, mentorship, and communication skills, with the ability to present data, analysis, and recommendations effectively using PowerPoint, Word, and Excel.
• Experience leading and executing analytics reporting tools and solutions that enable data-driven decision-making.
• Ability to pivot quickly and adapt to changing priorities in a fast-paced startup environment.

Preferred Qualifications

• Experience working with healthcare technologies, including electronic health records (EHR) systems and practice management software.
• Strong analytical mindset with attention to detail and problem-solving skills.
• Ability to work in a dynamic environment while managing multiple priorities.

We’re founded by a patient and caregiver, and we’re a remote-first company. This means our values are at the heart of everything we do, and while we’re located all across the country, these principles are what tie us together around a common identity:

• Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do.
• Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families, and personal experiences, we recognize the seriousness of our patients’ circumstances and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly – with hope.
• Seek to understand, and stay curious. We start by listening to one another, our partners, our patients, and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn.
• Embrace the opportunity. We are energized by the importance of our mission and bias toward action

This role would be expected to travel <10% to attend company gatherings, primarily in Chicago