Prompt Engineer

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.
Want to become a key part of the Generative AI revolution? We should talk.
We are looking for a Prompt Engineer to craft, optimize, evaluate, and benchmark prompts for enhanced AI performance at Netomi. This role requires expertise in NLP, AI behavior, and customer-specific business rules. You will collaborate with the Customer Success team and data scientists to develop customized, effective AI solutions.

Responsibilities

• Prompt Development: Design and refine client-specific prompts, ensuring accuracy and relevance. Define tool descriptions for agentic frameworks to enhance AI interactions.
• Optimization & Testing: Improve prompts for clarity and performance, automate testing with scripts, and evaluate LLMs for best-fit solutions.
• Evaluation & Benchmarking: Develop evaluation frameworks and benchmark prompts to establish best practices.
• Collaboration & Documentation: Work with Customer Success and Data Science teams, maintaining clear documentation on prompt development and optimization.
• Research & Innovation: Stay updated on NLP advancements, experiment with new prompting strategies, and refine model-specific adaptations.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Data Science, Linguistics, or a related field.
• Strong understanding of natural language processing (NLP) and machine learning principles.
• Experience with AI prompt engineering, including writing, optimizing, and evaluating prompts.
• Proficiency in programming languages such as Python.
• Familiarity with AI frameworks and libraries (e.g., TensorFlow, PyTorch, Hugging Face).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Preferred Qualifications

• Experience with large language models (e.g., GPT-3, GPT-4, Llama3) and their applications.
• Knowledge of data visualization tools and techniques.
• Background in linguistics or computational linguistics.
• Experience with agile development methodologies.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.