Revenue Cycle Data Analyst

Twin Health 

At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin™ , a dynamic representation of each individual’s unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions. 

Working here  

Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members. Our culture empowers each Twin to do what’s needed to create impact for our members, partners, and our company, and enjoy their experience at work. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built In's 2022 Best Places To Work Awards. Twin Health has the backing of leading venture capital funds including ICONIQ Growth, Sequoia, and Sofina, enabling us to scale services in the U.S. and globally and help solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with premier employers, such as Blackstone and Berkshire Hathaway. We are building the company you always wished you worked for. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!

Excited to join us and do your part in improving people’s health and happiness?

Opportunity

Twin Health is expanding rapidly and we are seeking an experienced Revenue Cycle Data Analyst to join us and help support our billing operations team. In this role, you will provide critical support for our day to day billing operations including but not limited to: data reporting and analysis, billing integrity audits and dashboard and metrics developments. Your day to day objective is to facilitate data reporting requirements to enable data-driven decisions and in order for a timely and accurate billing activities. Your experience in revenue cycle claims management will be utilized heavily in ensuring payer accounts are in good standing while minimizing claims issues. You will also be customer service oriented in collaborating with our internal partner success teams in supporting our customers billing related needs and requirements.

Responsibilities

• Analyze large, complex datasets from various health information sources (e.g., claims, contracts, and operational data) to generate actionable insights
• Perform billing and claims payment integrity audits and identify trends
• Reconcile customer accounts, payment applications, accounting (NetSuite) and billing (Candid) systems 
• Develop, validate and maintain accuracy of standard operating reports 
• Generate ad-hoc analysis to address specific business needs
• Identify opportunities within processes to standardize and automate data collection and analysis
• Collaborate with product, engineering, and business teams to design and implement analytics solutions that address critical business needs
• Communicate complex findings in a clear and actionable way to both technical and non-technical stakeholders
• Research customer inquiries and facilitate reporting requests

Qualifications 

• 5+ years of experience as a Data Analyst or similar roles, preferably in healthcare
• Knowledge of eligibility, CPT, HCPCS and ICD-10 medical coding
• Proficiency in interpreting and reconciling Explanation of Benefits (EOB)
• Experience with NetSuite, Tableau, and Revenue Cycle platforms 
• Technical computer proficiency (Excel, Google Sheets, Google Docs)
• Excellent problem-solving skills with the ability to manage multiple priorities
• Strong communication skills for presenting insights and collaborating across teams

Preferred Qualifications

• Previous experience working at a healthcare startup is a plus
• Background in SQL for querying and managing large datasets is a plus
• Proficiency in data visualization tools
• Background in data science, computer science, statistics, health information is a plus
• This remote opportunity is available to US based persons. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits  

The compensation range for this position is $75,000 - $85,000 annually. 

In addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.
• Opportunity for equity participation 
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan