Senior AI Business Analyst

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

About Crowe Applied AI & Machine Learning 

Everything we do is about making the future of human work more purposeful. We do this by leveraging state-of-the-art machine learning, modern architectures, and industry experts, to create AI-powered solutions that transform the way we do business. 

 

Our world-class AI and ML professionals give Crowe the ability to capture and harness the power of data. A combination of Machine Learning Engineers and ML DevOps Engineers create and deploy AI functionality to solve complex problems. We focus on building scalable AI products, based on rigorous data exploration, validation via proof-of-concept buildout, and close partnership with subject matter experts across business areas.  As a member of the AI Engineering team, you will seek to understand and solve business problems at their earliest stage, distinguishing Crowe in the market and driving the firm’s technology and innovation strategy. 

 

The future is powered by AI, come build it with us. 

About the Team 

• We foster good science. You are given the time and resources to build your expertise in your project and beyond; you will guide teammates, program leadership, and stakeholders through your work. 

• We prioritize continuous learning. You have plenty of options on the job market. We want to be one of the best. We have regular ethics and book club meetings, monthly lightning talks where team members teach each other, and weekly “10P” independent time for ongoing learning.  

• We truly value work-life balance. Our distributed team offers unlimited PTO and a flexible work-from-home policy.  

About the Role 

• As a Senior Business Analyst, you will lead the efforts to convene and manage data across Crowe’s AI Studio solution portfolio.  

• Your expertise will be pivotal in creating insightful reports that narrate the transformative impact of AI solutions on the business and provide data-driven priorities that focus development efforts and meaningfully improve solution performance. 

• Support development and maintenance of PowerBI dashboards for prioritized solutions in Crowe AI Studio portfolio, ensuring each aligns with success criteria based on business requirements and firmwide AI strategic priorities. 

• Collaborate with developers across the AI Studio to centralize and improve solution monitoring practices; regularly check in with Product Owners and/or development team leadership to ensure best practices are being followed and that monitoring work is appropriately prioritized. 

• Define and implement repeatable processes for setting up and maintaining data dashboards, enhancing efficiency and consistency across reporting. 

• Proactively explore opportunities to leverage Generative AI and other technologies to enhance data reporting, analysis, and storytelling. 

• Serve as an expert consultant that supports development of appropriate measurables and data storytelling to showcase product success, owned by development teams and approved by stakeholders. Lead conversations around metrics and best practices. Contribute to stakeholder-facing reports and other deliverables that require detailed data analysis or bespoke reporting. 

• Facilitate conversations with Crowe experts to align with best practices for storing monitoring data and logs; drive alignment with and support documentation of firm best practices. 

• Align with AI Studio Program Lead to define portfolio-wide scope of work and quarterly prioritized projects; partner with Applied AI and Machine Learning Director and Machine Learning DevOps leadership for quarterly strategic priorities; interface regularly with AI Enablement team to ground efforts in Crowe AI strategy and ensure visibility to firmwide usage analytics reporting. 

• Expect this role to entail roughly 30% of your time focusing on strategy, planning, and development/distribution of best practices; 70% of time spent embedded to help teams build out reports and/or serving as expert consultant. 

Required Skills 

• 5-10 years’ experience in data analysis and reporting, with strong proficiency in PowerBI or similar business intelligence tools. 

• Demonstrated ability to create, maintain, and improve interactive dashboards and complex reporting systems. 

• Excellent organization and documentation skills, with the capability to define and streamline processes for reporting. 

• Strong communication skills, capable of effectively conveying complex data insights to both technical and non-technical audiences. 

• Ability to self-identify capacity and proactively seek support or escalate to leadership when additional expertise is required; effective delegator who can convene appropriate expertise to rapidly analyze issues and align on effective solutions in a changing technological environment. 

• 3-5 years’ experience with production-grade machine learning technologies; curiosity toward applying AI to enhance data analysis and reporting. 

Preferred Skills 

• Experience working in development platforms such as Github (we use Gitlab). 

• Proven track record of working proactively and independently, identifying and implementing improvements in data analysis practices. 

• Familiarity with large language models and their application in business contexts; familiarity with Pocketbase or similar SQLite database structures.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000.00 - $153,100.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.