Data Quality Senior Analyst

Data Quality Senior Analyst  - (250002H7)

Description

 

MassHealth is seeking qualified applicants for the position of Data Quality Senior Analyst within the Analytics & Data Integrity Unit. Reporting to Director, Data Integrity, the Data Quality Senior Analyst will lead workstreams and projects to run and improve the Data Integrity team’s processes and capabilities for data quality management. 

 

Background

MassHealth is Massachusetts’ Medicaid and Children’s Health Insurance Program. MassHealth provides comprehensive health care coverage to more than 2 million residents of the Commonwealth, including 40% of all Massachusetts children and 60% of all residents with disabilities. MassHealth’s mission is to improve the health outcomes of our diverse members and their families by providing access to integrated health care services that sustainably and equitably promote health, well-being, independence, and quality of life. MassHealth operates as part of the Massachusetts Executive Office of Health and Human Services (EOHHS) and partners closely with other EOHHS agencies.

The Data Integrity Team was formed in 2019 under the Analytics & Data Integrity Unit to coordinate data quality and data management processes across MassHealth. Our mission is to maximize the business value delivered by MassHealth data assets by promoting data management best practices. Alongside our business and technical partners, we assess data quality to confirm data is complete, accurate, consistent, reliable, and timely to allow other teams to complete their essential job functions and workflows. We manage data governance to codify policies and ensure updates to data assets meet current business needs and can adapt to future ones.

 

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Intake, analyze, and resolve data quality issues.
• Review data issues submitted to Data Integrity for investigation; define problem statement, root cause analysis, and action plan for remediation.
• Collaborate with internal and external stakeholders, including health plans and vendors, to complete analysis and resolution.
• Create and manage timelines for resolution; communicate due dates and issue status through workflows (JIRA), status reports, and meetings.
• Monitor and expand Data Quality monitoring processes and capabilities.
• Review data quality alerts, reports, and dashboards to confirm whether data issue is present.
• Expand arsenal of data quality checks to incorporate learnings from past data issues, as well as new validations associated with new or updated data policy and standards.
• Setup protocols with cross-functional teams on how to respond to data quality observations.
• Develop and manage statistics on effectiveness of Data Quality monitoring process; track volume of confirmed issues and re-breaks.
• Serve as SME (subject matter expert) and Data Translator for MassHealth data assets; promote data management best practices with business users.
• Engage with business users, analytics, DW (Data Warehouse), vendors, and external parties to review and clarify policies and standards for member, provider, claims, and payment data.
• Advise business users on data quality best practices; coach users on defining clear, unambiguous, specific requirements. 

 

Required Qualifications

• Ability to set goals and strive for excellence or improvement.
• Ability to identify a problem or opportunity and take action to address current or future problems and opportunities.
• Ability to think through problems, organize information, and identify key factors and underlying causes to generate solutions.
• Ability to work cooperatively with others and be part of a team.   

Preferred Qualifications:

• 2-4 years of experience in analytics, operations, product management, or consulting, or other relevant work experience.
• Experience in SQL Querying and managing relational databases.
• Experience in using business intelligence tools to perform data visualization.
• Experience with Data Quality, including writing validation rules and investigating issues.
• Experience with Project Management, including workplan development and issue & risk mitigation.
• Demonstrated problem solving and analytical skills.
• Collaboration with cross-functional teams across Business, Analytics, and Engineering.
• Proven ability to communicate effectively with both business and technical stakeholders.
• Proven ability to lead effective meetings and work sessions, with all levels of staff and leadership.
• Experience creating and synthesizing business process workflows and data flow.
• Experience analyzing and manipulating healthcare data such as enrollment, provider, and claims data. 
• Experience working with JIRA or other issue and project tracking applications.
• Strong customer service orientation with the ability to understand customer needs.
• Strong relationship building capabilities with a focus on partnership.
• A high willingness to learn new subject matter, skills and technologies.
• Comfortable with ambiguity and conflicting information.
• Ability to clearly articulate project or program needs to accomplish goals.
• Excellent time management skills, ability to multi-task, and work under time constraints.
• Knowledge of Microsoft Office 365 applications.

 

TO APPLY:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.
 

About MassHealth:

The mission of MassHealth is to improve the health outcomes of our diverse members, their families, and their communities by providing access to integrated health care services that sustainably promote health, well-being, independence, and quality of life.

For more information about our agency and programs please visit: www.mass.gov/masshealth

 

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form..

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.

 

Qualifications

 

MINIMUM ENTRANCE REQUIREMENTS:

 

Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

 

Substitutions:

 

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

 

II. An Associate's degree in a related field may be substituted for one (1) year of the required experience.

 

III. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

 

IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

 

V. A Doctorate degree in a related field may be substituted for the required experience.

 

 

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

 

 

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

 

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

 Official Title: Administrator IV

Primary Location

: United States-Massachusetts-Boston-1 Ashburton Place

Job

: Administrative Services

Agency

: Exec Office Of Health and Human Services

Schedule

: Full-time

Shift

: Day

Job Posting

: Mar 11, 2025, 1:56:12 PM

Number of Openings

: 1

Salary

: 77,985.70 - 119,881.27 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kendy Derival/kendy.derival3@mass.gov - 6173488456Bargaining Unit: M99-Managers (EXE)Confidential: NoPotentially Eligible for a Hybrid Work Schedule: Yes