Consumer AML Operations Executive Administrative Assistant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Skills:

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Line of Business Job Description

Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May have exposure to sensitive information and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs.

Key Responsibilities:

• Schedule meetings and calendar management.
• Prepare managers for meetings, including daily calendar. 
• Assist in compiling and organizing documents and materials for meetings. 
• Perform onboarding tasks for incoming resources/offboarding tasks for exiting resources.
• Accurately arrange travel plans and itineraries.
• Assist leaders in coordinating and managing team routines, events and activities.
• Maintain and update department organizational charts.
• Expense processing. 
• Supply and technology order processing.
• Access Management.

Required Skills:

• Prior or current work experience as an Administrative or Executive Assistant is required  
• Demonstrated ability to interact with senior-level executives.
• Resourceful and able to work autonomously across a complex organization structure.
• Adaptable and works with well with people with different interpersonal styles.
• Ability to handle confidential and sensitive material with highest degree of integrity. 
• Superior interpersonal communications skills.
• Ability to multi-task in an urgent and deadline-driven environment. 
• Excellent attention to detail and organizational skills.
• Must be proficient in MS Office Products (Outlook, Word, Excel, PowerPoint, Visio). 
• Knowledge of Bank of America systems desired, including Concur, Ariba/eRequest, Corporate Travel Services, etc.

Qualifications/Desired Skills:

• Must have prior work or current work experience as an Administrative Assistant. 
• Demonstrated ability to interact with senior-level executives.
• Resourceful and able to work autonomously across a complex organization structure.
• Adaptable and works with well with people with different interpersonal styles.
• Ability handle confidential and sensitive material with highest degree of integrity. 
• Superior interpersonal communications skills.
• Ability to multi-task in an urgent and deadline-driven environment. 
• Excellent attention to detail and organizational skills.
• Must be proficient in MS Office Products (Outlook, Word, Excel, PowerPoint, Visio). 
• Knowledge of Bank of America systems desired, including Concur, Ariba/eRequest, Corporate Travel Services, etc.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$24.00 - $48.00 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.