Assistant Manager, Dealer Data Governance

Job Description

This role is categorized as HYBRID. This means the successful candidate is expected to report to GM - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.

Seeking a skilled professional to join Sales Operations & Retail Innovation as Assistant Manager, Dealer Data Governance. This role oversees dealer data governance, ensuring policy compliance, managing data access requests, and for managing and maintaining dealer data assets in Atlan, including data elements, definitions, and standard usage guidelines. Responsibilities include leading contract staff, monitoring emerging technologies, and reporting key metrics to leadership. The position supports the use of dealer data for analytics, modeling, marketing, and dealer-optional initiatives to enhance customer experience and vehicle quality.

The scope of this position is global and will collaborate with stakeholders across the organization including Legal, IT, Marketing, Sales, and Aftersales.

Responsibilities:

• Evaluate new dealer data requests and ensure compliance with the Dealer Data Governance Process, starting with completion of a Dealer Data Authorization (DDA) form
• Assist business teams as they navigate the Dealer Data Governance Process and related process including:
  • Privacy Impact Assessment
  • External Data Transfer Policy
  • Application Registration (ASMS)
• Responsible for providing stakeholders with regular status updates on requests
• Ensure submitted forms are complete and thoroughly document dealer data requests, including purpose, data source, specific data elements, data flows, intended use, and involvement of third parties
• Conduct annual audits on the anniversary of active DDA forms
• Ensure data governance practices and dealer data usage comply with federal and state regulations
• Develop, implement, and enforce data governance policies and procedures
• Identify opportunities for improving data governance processes and systems
• Work with business units, IT, legal, and compliance teams to align data governance practices with business needs
• Educate stakeholders on dealer data governance policies, best practices, and tools
• Assisting in managing dealer data ownership, accountability, and stewardship across departments
• Establish and maintain a dealer data dictionary, metadata, and classification standards
• Manage and control access to dealer data, ensuring it is secure and only accessible to authorized users
• Document business requirements for occasions where it is necessary to acquire additional dealer data from dealer third-party service providers to meet a business need
• Track and report KPIs for data governance, including data quality, compliance, and incidents, while providing regular updates to leadership
• Provide regular reports on data governance practices, conduct audits, and track dealer data usage, access patterns, and lineage, highlighting data changes and transformations

Additional Job Description

Qualifications:

• Bachelor’s degree required - Data Management, Business Administration, Information Systems, or a related field preferred
• Experience (5+ years) in data governance, data management, or related roles, preferably in the automotive sector
• Experience leading teams and cross-functional initiatives related to data governance
• Experience managing governance initiatives, handling data access requests, and implementing best practices
• Effective communication skills to engage with stakeholders, including dealers, IT, legal, and business units
• Ability to develop and enforce governance policies while balancing business needs
• Strong understanding of data governance frameworks, data privacy regulations (e.g., CCPA, GDPR), compliance requirements, and state-specific dealer data laws
• Familiarity in data management tools, metadata repositories, and governance platforms (e.g., Atlan, Collibra, Informatica)
• Experience collaborating with Dealer Management Systems (DMS) and dealer data is a plus
• Strong balance of business acumen and technical aptitude
• Cultivates patience and perseverance, especially in the daily operating environment, maintaining a positive mindset to effectively manage the challenges of the day in support of our dealer retail sales network

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

• #LI-MO1

About GM

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Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

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