Data & Insights Analyst (2 year contract)

Job Description

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

Reporting to the Data and Insights Manager, the Data & Insights Analyst will provide accurate, timely and relevant business analytics by creating reports, dashboards and presentations on analysis and insights to meet operational needs and recommend improvements.

As an integral member of the Data & Insights team, you will contribute to the development and evolution of OFX’s data framework including data governance, metadata management, quality management, business intelligence, and the practice of analytics and data science. The Data & Insights Analyst will positively contribute to the Data & Insights practice at OFX, sharing knowledge and learnings to build consistency with how OFX discusses, promotes and reports on data & insights.

This role is a 24 month contract and can be based remotely in NSW, QLD, VIC, SA, TAS or ACT. 

What you do

• Develop an expert understanding of OFX’s business and processes working hand in hand with key stakeholders and team members throughout the business to deliver key prioritised business outcomes
• Work with Risk and Compliance Teams to build insights and reports needed to deliver to regulators eventually automating most reports and helping teams drive actionable insights.
• Understand and communicate the wider Data & Analytics Strategy to ensure alignment of the business priorities and decision making.
• Contribute to the evolution of the Data & Analytics Strategy working within the operating framework and ensuring adherence to the core data capabilities and artefacts
• Ensure the effective management of data points and the data model from creation through to exploitation
• Drive the maturity and evolution of the data model and associated practices to support the future and ongoing needs. 
• Challenge the business stakeholders to ensure the delivery of valued outcomes, with the goal of building less reports and more artefacts that provide insights that evolve and enhance our business efficiency and effectiveness
• Help define and set effective metrics and to ensure success
• Delegation and training of individuals across the business to ensure empowerment, autonomy and professional development while ensuring overall objectives are achieved.
• Management and mitigation of technology risks using proper governance
• Manage technology costs effectively including resourcing, vendors and infrastructure (where possible)
• Lead engagement with vendors and partners within specified domain to ensure delivery of OFX’s business outcomes.

Qualifications

What you bring

To Succeed in this role, you will be team orientated, resilient and results driven, be a self-starter and be able to work autonomously.

You will also have:

• 2 - 5 years’ experience presenting data attributes and analysis to non-technical stakeholders;
• Advanced knowledge in SQL and ideally using Google Cloud Platform and Big Query (but not essential),
• Extensive experience with either R or Python Programing languages.
• Knowledge of Agile Scrum methodology.
• Strong analytical and problem-solving abilities
• Exposure or Experience with ML development and operationalisation of ML models
• Preferably some knowledge on Risk and Compliance data. 

Experience in insurance or financial sectors will be well regarded, but not essential.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.culture@ofx.com.

We encourage you to apply if this role aligns with your career aspirations.