General Manager - Data and Analytics Centre of Excellence.Strategy and Innovation
Roodepoort, Gauteng, South Africa
MTN
MTN is Africa’s largest mobile network operator, sharing the benefits of a modern connected life with 288m customers in 18 markets across AfricaStrategy
- Define the strategy for the DACOE
- Drive Data-as-a-Service and understand the data infrastructure requirements
- Develop the strategic data priorities, in line with the overall BU strategy
- Create new business opportunities
- Provide the overall Big Data strategy and overall value framework, in line with the overall Group strategy
Operational delivery
- Enable informed decision Decision-making
- Foster a data-driven culture
- Drive Innovation
- Collaborate and integrate – work seamlessly with all BU’s to integrate data and analytics into every facet of the organization, ensuring alignment and synergy
Data Science and Advance Analytics
- Provide the vision for data ownership, standardisation, accessibility, and governance
- Manage data analytics capabilities
- Oversee data insights and analytics - drive business value
- Business requirements converting them into data requirements
- Data analytics to assess the performance of the core channels
- Act as an expert - advanced data collection, strategies, tools, mechanisms and processes
- Data lifecycle of data and information
- Adoption Data-as-a-Service
Data Governance
- Provide the framework for data Governance and Data Standards teams
- Create and implement the framework for knowledge sharing of policies etc with relevant stakeholders
- Manage the lifecycle of data and information
- Enforce best practice for security and reliability data management
Data Capabilities
- Oversight for the data infrastructure and architecture for the entire MTN SA
- Oversight and best practice of the Data Architecture
- Improve existing infrastructure
AI Solution
- Lead the development and implementation of AI and machine learning models to address key business challenges.
- Oversee the end-to-end lifecycle of AI solutions, from ideation to deployment and continuous improvement.
- Identify opportunities to leverage AI for process automation, customer insights, and operational efficiencies.
- Ensure AI solutions align with ethical AI principles, ensuring transparency, fairness, and accountability.
- Partner with technology teams to integrate AI capabilities into business applications and workflows.
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Operational AI Insights
- Establish and oversee the operationalization of AI-driven insights to enhance decision-making and business outcomes.
- Develop reporting and analytics frameworks to ensure actionable insights are derived from AI models.
- Monitor AI performance and impact, optimizing models for accuracy and efficiency.
- Work closely with business units to ensure insights drive tangible value and continuous improvement.
- Promote the use of real-time analytics and predictive modeling to enhance business forecasting and strategy.
Budget Management
- Forecast, plan and develop budgets that provide MTN with return on investment, and seek required approval thereof
- Manage and optimise the assigned budget, ensuring all expenditure is in line with MTN SA’s strategic intent and agreed budgets
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Continuous Improvement
- Keep abreast of international best practice, technologies and industry trends.
- Proactively research relevant best practice and processes, recommending translation of these in the strategic framework of the unit.
- Maintain an understanding of related systems in order to develop integrated systems and processes.
- Keep up to date with new products and services and their impact on MTNSA
- Understand and take cognisance of emerging markets and plan accordingly
People & Culture Management
- Invest in the continuous development of the team’s skills and knowledge, ensuring we remain at the forefront of the evolving data and analytics landscape
- Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors
- Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
- Create and implement personal development plans
- Define the divisional KPAs and KPIs that will be cascaded down to each area
- Manage Performance and identify training needs. Coach and guide subordinates
- Enable and model healthy employee relations and collaborative teamwork
- Manage diversity, develop, and embed an Employment Equity plan for the business area
- Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
- Act as an ambassador for the Consumer team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
- Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice
Education
- Minimum of 4 year tertiary qualification in Engineering, Data Sciences, Computer Science, IT or Biological Sciences
- Masters degree advantageous
Experience
minimum 12 years’ experience I in data analytics, AI or a related field including:
- Minimum 5 years of Senior Management Experience
- Minimum 3 years in telecommunications industry
- Work across diverse cultures and geographies
- Strong understanding of data governance frameworks, AI Technologies and business intelligence tools
- Experience implementing AI solutions at an enterprise level
- Experience working in a medium to large organization
- Experience in data use case management & data integration
- Knowledge of regulatory requirements related to data privacy and compliance
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Architecture Big Data Business Intelligence Computer Science Data Analytics Data governance Data management Data strategy Engineering KPIs Machine Learning ML models Predictive modeling Privacy Research Security
Perks/benefits: Career development
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