Technical Writer

About Medius

Medius is a Swedish origin company & a leading global provider of cloud-based SaaS spend management solutions, helping organizations drive their business forward by enabling best-in-class process efficiency, cost-savings, and greater financial control. 

Spend management doesn’t ring a bell? This term describes the process from placing an order through its delivery, verification, invoicing to its payment. Our products help companies at every step of the purchasing process, increasing their security and speeding it up. We use the latest advances in artificial intelligence (AI) and machine learning to automatically capture and process invoices.

If you are seeking a stimulating environment characterized by unparalleled momentum and rapid growth, look no further. Join us as we lead the charge in reshaping the future of spend management, setting new standards of excellence, and driving impactful change across industries.

For more info: www.medius.com

What Will You Be Doing?

• Develop Comprehensive Documentation and User Guides: Create detailed and organized documentation that adheres to organizational standards, including in-depth user manuals, how-to guides, and FAQs tailored for Medius products to help users effectively navigate and utilize the software.
• Create Engaging Tutorials and Onboarding Materials: Develop engaging video tutorials and short animated screenshots for documentation and create thorough onboarding materials to aid users in understanding and maximizing the software’s features.
• Maintain Consistent Voice and Style: Ensure consistent voice and style across all user documentation, maintaining brand coherence and readability, while collaborating closely with teams to review and enhance content for clarity, accuracy, and usability.
• Update Documentation: Ensure all user documentation is consistently updated with the latest product releases and updates.
• Deep Product Understanding: Obtain a thorough understanding of Medius products to simplify complex information into clear, polished, and engaging content. Collaborate across departments to research, outline, write, and edit documentation, independently gathering insights from subject matter experts to develop and organize manuals and process documentation.

Skills and Qualifications

• 3+ years of industry experience as an effective technical writer.
• Bachelor’s degree in English, Technical Writing, Communications, or a related field.
• Proven ability to quickly learn and understand complex topics.
• Previous experience writing documentation for multiple audiences.
• Possesses exceptional written and verbal communication skills, with keen attention to detail and fluency in English.
• Broad understanding of technical concepts related to information technology.
• Capable of managing multiple projects independently while thriving in collaborative team settings.
• Proactive mindset with a passion for continuous improvement and learning.
• Proficient in utilizing GPT and other artificial intelligence (AI) tools.
• Interest in user experience and product discovery to enhance user onboarding and engagement.

• Experience writing markdown or reStructuredText and working with the Docs as Code approach will be an asset.
• Previous software development experience will be an asset.
• Knowledge and experience using Atlassian Jira and Confluence, Microsoft Office, or similar tool will be an asset.
• Fluency in multiple languages is a plus.

Our employees love working at Medius because of the talented and welcoming co-workers and our fantastic value-led culture!

We expect you to drive the best possible value for our customers. In return, we will help you build your career while enjoying the stability, benefits, and career possibilities of a global company, working with both domestic and international clients. Most importantly, you will have a lot of fun doing it!

We offer you a challenging position in a fast-growing company with strong financial ownership and a clear vision. We offer generous benefits and believe in individual growth.