Asset Performance Engineer

Asset Performance Engineer Fluence Office: Melbourne
About Fluence Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com. Our Culture and valuesWe are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.
We are Leading Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.
We are Responsible Fluence is defined by its unwavering commitment to safety, quality, and integrity.
We are Agile We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.
We are Fun We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.
Asset Performance EngineerReports to: Customer Success DirectorDepartment: Fluence Digital
Join Fluence Digital as an Asset Performance EngineerThis position is part of Fluence Digital, a business unit established following Fluence's acquisition of Zürich-based start-up Nispera. Fluence Digital’s software technology leverages fully automated data acquisition, advanced analysis tools, and computational algorithms powered by artificial intelligence to optimize renewable energy assets worldwide.As an Asset Performance Engineer, your role will focus on managing both pre-sales and post-sales relationships with clients in a consultative manner. You will provide expert guidance on leveraging Fluence Digital’s software solutions to optimize the performance of renewable energy plants, including wind, photovoltaic, and battery storage systems. Your responsibilities will include addressing client issues, responding to detailed product inquiries, analyzing operational performance, and identifying areas for improvement. You will be a key point of contact for clients, ensuring they receive the support they need to maximize the value of the product. 

Key Responsibilities:

• Support pre-sales activities by providing technical expertise, including product demonstrations and analysis.
• Support customer onboarding by deploying Fluence’s software to renewable and energy storage assets, working closely with Product and Engineering teams.
• Collaborate with Product and Data Science teams to address customer needs and pain points, contributing to the development of new features and functionalities.
• Provide training to customer stakeholders, ensuring they are fully equipped to use Fluence’s products effectively.
• Analyze the performance of renewable energy assets and present insights to asse owners to support existing customers.
• Assist customers with technical reporting, data analysis, and initiatives to enhance overall satisfaction.
• Develop and optimize tools for data analysis.

What You’ll Bring to Fluence:

• Bachelor’s degree in Mechanical, Electrical, or Renewable Energy Engineering.
• Excellent collaboration, consultative and communication skills, with the ability to engage effectively with clients and team members.
• A detail-oriented approach to work and a commitment to delivering high-quality solutions.
• Experience in Software as a Service deployment and management
• A passion for learning and tackling new technical challenges in renewable energy.
• Abilityto manage deadlines and deliver results in a dynamic environment.
• Experience with data analysis and visualization tools.
• Knowledge of statistical analysis and machine learning algorithms.
• Proficiency in programming with Python.

Fluence is committed to fostering an inclusive and diverse workplace where everyone has equal opportunities.
At Fluence, we value diverse perspectives and experiences that bring fresh ideas and creativity to our team. Research shows that women and individuals from underrepresented backgrounds may hesitate to apply for a role if they don’t meet 100% of the requirements. If this role excites you, we strongly encourage you to apply—you could be just the right addition to our team!We strongly encourage Aboriginal and Torres Strait Islander peoples to apply, as we are committed to building a diverse and inclusive workplace that celebrates and respects First Nations cultures, knowledge, and perspectives.