Director, Control Optimization & Advanced Analytics

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Business Controls teams work with Canadian Banking businesses to support their strategic objectives and deliver client centric solutions within the context of the control environment. Our services include managing operational risk, investment regulatory supervision of Retail, standardized testing, sales monitoring and loss management for Retail businesses across Canada. As the Director, Control Optimization & Advanced Analytics, you will be responsible for providing leadership and control expertise to specific Canadian Banking Leaders. The role will involve consulting and providing value added advice to the business on strategic controls to mitigate material, systemic and emerging operational risks. 

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Control Optimization – Optimize, automate and transforms control processes leveraging advanced data analytic techniques and Artificial Intelligence (AI); Collaborate with business partners to identify and prioritize opportunities; lead the data preparation and advanced analytics work to build and test the solution; Partner with LOBs to implement the solution; and support/enhance the solution on an ongoing basis.

• Relationship Management – Manage the relationship between data analytics and various partners throughout the bank with a high focus on client experience and partnering for shared success.  Build internal and external relationships as required to help ensure we are providing the right level of service to our leadership team and business partners.

• Business Effectiveness – Identify and recommend changes that enhance operations whether through technology or other processes to ensure the efficiency and effectiveness of the department.

• People Management – Provide leadership and effective management of direct reports to influence employee commitment to the organization and their team by setting appropriate context when assigning work, building team & individual capabilities, managing performance with fair and accurate feedback and creating a positive work environment.

• Communication – Excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis, processes, and technology solutions to others with different disciplinary backgrounds. Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.

• Reporting & Insights – Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.

Who you are

• You can demonstrate experience. 5+ years in a senior controls reporting role within the financial services industry with strong analytical and problem solving skills sufficient to create unique approaches and solutions necessary to resolve high level, complex and often unprecedented issues. Ability to make decisions independently, in order to respond to changing business priorities, and represent the department as required

• You can demonstrate knowledge. In advanced analytics, model development, machine learning, and/or Artificial Intelligence (AI).

• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. Proficiency with Python and Tableau. PowerBI proficiency is an asset.

• You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams. Experience leading a team in a people leadership role is an asset.

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Advanced Analytics, Artificial Intelligence (AI), Business Controlling, Corporate Governance, Data Analysis, Fraud Management, Leadership, People Management, Performance Management (PM), Risk Management, Team Development, Technical Knowledge