AI Copilot Agent Developer

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a talented AI Copilot Agent Developer to join our team. The ideal candidate will be responsible for building and configuring AI-powered agents using Copilot Studio, integrating them with Microsoft 365 applications, and leveraging the Microsoft Power Platform to automate workflows and create custom user interfaces. This role requires a strong understanding of Microsoft 365 APIs, natural language processing (NLP) concepts, and AI development principles.

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $120k - $125k/year & benefits (see below).

The Role

Responsibilities:

Copilot Agent Development:

• Build and configure AI-powered agents using Copilot Studio to interact with users through natural language prompts, providing relevant information and completing tasks across Microsoft 365 applications like Word, Excel, PowerPoint, and Teams.
• Design conversational flows and user experiences for optimal agent interaction.
• Integrate data sources from various Microsoft 365 applications and external systems to enrich agent responses.

Power Platform Integration:

• Leverage Power Automate, Power Apps, and Power Virtual Agents to create automated workflows and custom user interfaces for interacting with Copilot agents.
• Develop custom connectors to connect Copilot agents with specific business systems and data sources.

Microsoft 365 Expertise:

• Understand the capabilities and limitations of Microsoft 365 features to effectively design Copilot agents that align with user needs and business objectives.
• Leverage Microsoft Graph APIs to access and manipulate data across various Microsoft 365 services.

AI Model Training and Optimization:

• Train and fine-tune AI models within Copilot Studio to improve the accuracy and relevance of agent responses based on specific business requirements.
• Monitor agent performance metrics and make adjustments to improve user experience.

Collaboration and Support:

• Work closely with business stakeholders to understand their needs and translate them into effective Copilot agent designs.
• Provide training and support to users on how to leverage Copilot agents within their daily workflows.

Requirements:

You are:

• Experience level 3+ years
• Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power Virtual Agents).
• Understanding of Microsoft 365 APIs and data models.
• Experience with natural language processing (NLP) concepts and frameworks.
• Knowledge of AI development principles and tools.

It would be great if you also had:

• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to gather business requirements and translate them into technical solutions.
• Problem-solving skills to identify and troubleshoot issues related to Copilot agent functionality.
• Strong analytical and data-driven approach to optimize agent performance.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses 
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice