Senior Analyst / Lead Analyst - SQL, Data Storytelling, People Management

Sainsburys - Senior Analyst / Lead Analyst - Excellent SQL experience, with great Data Storytelling, People Management and Stakeholder Management skills

Hybrid working/London Based 

Why join us:

We’re a business serving millions of customers a day, with the UK’s largest loyalty scheme and an ever-evolving set of digital platforms. All this equals over 1.2 billion transactions a year, presenting a volume, depth, and complexity of data that few can match.

We don’t think we’re exaggerating when we say we have the most exciting data set in the country. We’ve got data from billions of transactions and interactions for our teams to play with. From it, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing experience. In an inclusive, agile environment, you’ll have the space to be curious, to experiment, and solve real-world challenges. And you’ll get to see your creations in the hands of millions of customers across the UK.

What you’ll do:

Sitting within the Data & Analytics team, you will work as a member of the Customer & Loyalty Analytics team.  This wider Customer & Loyalty Analytics team has over 100 Analysts and Data Scientists supporting across 3 key areas:

1. The delivery of our Next Level Sainsbury’s strategy across our Retail Brands (Sainsbury’s, Argos, Habitat, Tu and Nectar) using our unrivalled customer data to drive improved decision-making, offering highly personalised experiences for our customers.
2. Analytics and insight that delivers value and utility for our customers through our Nectar Coalition Partners including the likes of British Airways, Esso and American Express.
3. The monetisation of our analytics and media channels through our integrated loyalty, insights, and media services agency, Nectar360.

This role sits within the Customer Analytics team. Working across Sainsbury’s, Argos, Habitat and Tu, our remit is to help the business to better understand our customers, liaising closely with Marketing, Commercial and Strategy teams amongst others. We are passionate about leveraging data and analytics to meet our customers’ needs. You will use your intense curiosity to find creative ways to land impactful analysis that directly supports the Sainsbury’s strategy of ‘First Choice For Food’, ‘Loyalty Everyone Loves’, ‘More Argos, More Often’ and ‘Save & Invest To Win’. 

As a Lead Analyst you will:

• Sit within the Customer Analytics team, liaising closely with members of the Marketing team.
• Be an Analytics Lead for a team of high calibre Analysts, supported by an Analytics Manager in utilising our data assets to establish the realisation of the business strategy. 
• Manage a direct report and coach junior analysts in the team.
• Assist in planning, prioritising, and delegating workload to help the business achieve their strategic aims.  
• Apply your analytical knowledge to business problems recommending and implementing the analytical approach.
• Lead projects, develop & maintain relationships with your stakeholders, championing a collaborative approach to requirements gathering and the formation of compelling analysis.
• Move at pace, whilst still delivering high quality, accurate, professional outputs that land the real truths that sit within the data. You will proactively ensure you are always in touch with the ‘Why’ behind every project – understanding the purpose of your analysis, and which decisions the business is looking to inform. 
• Deliver insights and recommendations through high quality data storytelling. We love data and deriving value from it. The key to the value is in being able to build and tell compelling stories based on this data.
• Embrace our values of Owning It, Making it Better and Being Human.

What you need to know and show

• A highly numerate background. You may have a degree in mathematics, statistics or another analytical subject, or analytical work experience. 
• Strong SQL knowledge and experience is essential. Experience using Python or R is preferred.
• Must have line management or experience within a mentoring role.
• A proven history of delivering actionable insights and demonstrable business change through the application of analytics.
• Brilliant communication skills, having the ability to explain complex information in simple terms
• An inquisitive mind, with the curiosity to be constantly on the lookout for opportunities and the ability to logically solve problems. 
• High attention to detail
• The ability to partner brilliantly with the business to understand their problems and deliver value, applying commercial acumen and communicating/connecting in a compelling way.
• Keen to learn and develop. Pro-active about driving your career development and progression.
• A high level of team contribution – looking for opportunities to provide input and support across the wider analytics community.

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. We’re one of the biggest supermarkets in the UK with one of the largest websites. So marketing here really happens at scale. We move a lot faster than you’d think too, across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. More people shopping with us each week means more interactions. And thanks to data insight, we understand customers in a way that almost nobody else does. We work alongside incredible brand partners and the best agencies around. So if you have a passion to learn, grow and experience new teams, come and explore it all with us.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
 
 Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.  
 
 Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
 
 Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. 
 
 Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).