Business / Data Analyst - Global Tax Team (Assistant Vice President)

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

The Business Analysis Manager is an intermediate management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Define business and operations requirements and systems goals through partnership with decision makers, systems owners and end users.

• Analyze business processes, gaps in technology capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps.

• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues.

• Techno-functional specialist responsible for performing Client PII data analysis, design solutions, functional analysis, testing to support Business and Operational needs.

• Partnering with local teams on issue resolution for Tax applications hosted in Switzerland.

• Technical & functional support and resolution of issues raised by Tax user group.

• Perform production data quality reviews for various Tax project deliverables.

• Coordination for UAT, Training activities, implementation of Tax projects/initiatives.

• Analyzing E2E and performing full impact analysis of production breaks.

Qualifications & Skills:

• Relevant experience in business analysis and systems/data analysis

• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques.

• Proven interpersonal, diplomatic, and influencing skills.

• Consistently demonstrate clear and concise written and verbal communication.

• Business knowledge in banking/financial domain (Tax domain knowledge is an advantage).

• Understand Oracle Relational Database and its Objects.  

• Expertise of SQL and PL/SQL, oracle SQL developer / TOAD.

• Experience of Oracle Database Version 18c and above.

• Experience with Oracle Query Optimizer, AWR and trouble shooting performance issues.

Education:

• Bachelor's degree/University degree OR equivalent experience.

• Master's degree beneficial but not essential

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as holidays, a discretional annual performance related bonus, Private Medical Care & Life Insurance, Employee Assistance Program, Pension Plan, Paid Parental Leave, Special discounts for employees, family, and friends, Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
 

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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