Data Scientis

The Opportunity

We are seeking an experienced and innovative Data Scientist to join our team and focus on HR-related use cases, including talent management, personalization, search capabilities, actionable insights, and reporting. In this role, you will apply your expertise in ML and AI, particularly in Generative AI, to develop and implement advanced analytical solutions. Your skills in deploying these GenAI solutions on cloud platforms will be crucial in turning data into actionable insights and driving strategic decision-making within our organization.

Responsibilities

•  Build and apply machine learning technology for HR-related use cases
• Leverage hands-on experience with Generative AI to create innovative analytical solutions that address HR challenges and enhance business processes.
• Design and deploy Generative AI models, ensuring optimal performance, accuracy, and scalability on cloud platforms.
• Apply Retrieval-Augmented Generation (RAG) techniques for building and optimizing modular systems, use advanced retrieval methods, and monitor system performance.
• Apply large language models (LLMs) to process complex HR documents, extracting structured information from diverse layouts.
• Stay informed about the latest developments in Generative AI, machine learning, and cloud technologies to continuously improve data science capabilities.
• Collaborate with Data Engineers and ML engineers to integrate data science solutions seamlessly into existing HR systems and workflows.
• Communicate complex technical concepts and insights effectively to both technical and non-technical collaborators, ensuring clarity and understanding.
• Conduct peer reviews of other Data Scientists' work and engage in model and code review processes to maintain high-quality standards.
• Work with multi-functional teams to identify and define business requirements, ensuring alignment with data science strategies and objectives.

How will you create impact?

This role will have a significant impact by transforming HR processes through advanced data-driven insights, enabling more effective talent management, personalized employee experiences, and enhanced decision-making. By applying groundbreaking Generative AI solutions, the Data Scientist will drive innovation and efficiency, ultimately contributing to the organization’s strategic goals and competitive advantage.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Proven experience as a Data Scientist, with a strong focus on machine learning, generative AI, prompt engineering, and RAG applications.
• Hands-on experience with Gen AI-related tech stack, including Azure Cognitive Search, Langchain, Semantic Kernel, and agent frameworks like LangGraph, CrewAI or Autogen. 
• Proficiency in programming languages, particularly Python, and experience with machine learning libraries/frameworks such as PyTorch and scikit-learn.
• Advanced working SQL knowledge,.
• Preferably using the Azure stack, and experience with Azure ML, Databricks, Azure Data Factory.
• Solid understanding of machine learning algorithms, statistical modelling, and data analysis techniques.
• Strong partner management skills, ability to translate sophisticated technical topics into business language, presentation skills, and the ability to balance urgency with high-quality, pragmatic solutions.
• Exceptional knowledge of professional software engineering practices and standard methodologies for the full software development process, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Strong collaboration and communication skills, demonstrating a commitment to organizational success and sharing resources and knowledge across the organization.
• Strong problem-solving skills and the ability to think critically and creatively to develop innovative solutions.
• Master’s degree, or "Ph.D. or equivalent experience

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion:  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid
 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$75,880.00 CAD - $140,920.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.