UPS Supply Chain Solutions - Process Improvement & Business Strategy Intern

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Who We Are

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises.  Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment. 

Our team manages relationships with Authorized Service Contractors (ASCs) in over 100 countries, helping connect them to our company’s global network, strategy, tools, and goals. We also oversee the monthly ASC settlement process, ensuring accurate compensation for our contractors who support our freight forwarding operations. We focus on strategic business initiatives, including procurement, pricing, marketing, route optimization, and operations excellence to drive profitability and growth.

Responsibilities:

As an intern, you will contribute to high-impact projects that improve efficiency, enhance business strategy, and support global freight operations. Your key responsibilities will include:

• Process Improvement & Automation – Identify opportunities to streamline our contractor settlement process, reducing manual work and minimizing errors
• Data Analysis & Governance – Work with business data to assess trends, gather insights, ensure data entry accuracy, flag outliers, and support data quality and data-driven processes
• Market Insights & Strategy Development – Research industry trends, pricing models, and competitive factors that influence global freight forwarding decisions.
• Business Strategy & Optimization – Support initiatives focused on pricing strategy, procurement improvements, routing optimization, and cost-reduction efforts to enhance profitability.

What’s In It for You?

• Global Business Exposure – Learn how international freight forwarding and supply chains function.
• Real-World Impact – Work on projects that directly influence business decisions and operations.
• Problem-Solving & Strategic Thinking – Develop skills in process improvement, pricing strategy, procurement, data manipulation, process governance, and data management.
• Networking & Professional Growth – Connect with experienced leaders in global logistics, finance, pricing, revenue management, and operations.

Qualifications:

We’re looking for an enthusiastic and analytical intern who:

• Rising college junior or senior, graduate student or recent graduate within the last 24 months pursuing a degree in Engineering, Statistics, Analytics, Mathematics, Computer Science, Information Technology, Supply Chain, Business Analytics, or related field
• Interested in business strategy, international supply chain, and process improvement.
• Enjoys working with data and problem-solving to drive efficiency.
• Working knowledge of Microsoft Word, Excel, Outlook.
• Sufficient and effective knowledge and experience in programming and algorithms, especially SQL and/or Python
• Detail-oriented mindset with an ability to recognize trends and anomalies.
• Communicates effectively and enjoys collaborating with diverse teams.
• Ability to work both collaboratively and independently
• Ability to interact and communicate effectively across business units and to different levels of management
• Must be currently located in the same geographic location as the job or willing to relocate yourself –Required.  

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.