Business Intelligence Analyst II

Business Intelligence Analyst II in  GAC Savannah

Unique Skills:

This is NOT a remote position.  Full-time / on-site, located at the Customer Support Distribution Center (CSDC) in Savannah/Port Wentworth, GA.  Flexible hours and schedules as needed to support business needs.

 

This position is a key role within our Customer Support organization's Business Intelligence team. We support several sites across the network with providing data services, reporting, and dashboard creation. We work closely with our Business Technology (BT) teams to ensure we are using sustainable methodologies and software while remediating risk and following business continuity plans. 

 

Ideal candidates will have experience with requirements gathering for reporting technologies, project management skills and/or familiarity with Agile methodologies, a positive attidude, and a strong desire to learn and contribute as a part of a team. We certainly welcome fresh ideas and a design thinking mindset. Experience with serving a support organization (logistics, warehousing, capacity planning, maintenance) with reporting and dashboarding are preferred.

 

Experience with any of these skillsets / technologies are preferable - Data Modelling / Relational Databases, SQL, VBA, SAP BOBJ, Corridor, Power BI, Tableau, MS Access, SharePoint, DevOps, Technical Writing (Documentation)

 

 

Education and Experience Requirements

Bachelor's Degree Computer Sciences or related curriculum or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 3 years Computer Science, IT, or related technical experience with demonstrated proficiency in data analysis and reporting.

Position Purpose:

Under minimal supervision gather business requirements and participate in the support and delivery of business solutions. Perform data analysis, extraction, and delivery activities. Support the execution of information, and data. Work to resolve issues and seek guidance from team members on escalated issues. Serve as a resource and contribute to the achievement of team/organization goals. Align the functionality of complex Enterprise Applications with organizational business needs. Ensure that the Application results in significant process improvements.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

1. Collaborate with functional area management and end-users to develop and document detailed business requirements.
2. Assist in the creation of Business Tools based on business needs and current information infrastructure.
3. Work with Business Unit & BTC Teams to establish business requirements into reporting specifications, including user interfaces, inputs, input validation rules, processing logic and outputs.
4. Define the Business Utility interface requirements with Legacy Systems and IT databases (EDW, BUAD, BW, etc..).
5. Monitor report and utility failures and develop recovery processes and procedures.
6. Create all documentation necessary to the proper use of the application: user guides, operating procedures, etc.
7. Assist end-users with the day-to-day use of the reports and ensure that operating procedures are communicated, understood and complied with.
8. Investigate end-user issues and provide detailed documentation to help troubleshoot and resolve problems in a timely manner.
9. Keep abreast of new system database technologies and data extraction techniques and practices. Make recommendations as appropriate.
10. Interface with vendor and Corporate I/T personnel to ensure that the Application's functionality is delivered in accordance with specified requirements.
11. Develop detailed test scripts and conduct rigorous tests to ensure that the Application functionality and performance are in compliance with business requirements.

Additional Functions:

1. Support the development of reports with analytical processing systems, such as BOBJ, SQL, COGNOS, etc.. .
2. Maintain current application-related information on the corporate intranet, Sharepoint, and/or SmarTeam (FAQs, process maps, troubleshooting guides, etc.) .
3. Develop and maintain web based tools as required. .

Perform other duties as assigned.

Other Requirements:

1. Demonstrated knowledge of Microsoft Office Products and databases, data extraction techniques and applications, and data reporting/analysis tools & techniques leveraging databases.
2. Demonstrated knowledge of how data works within Operations, Materials, Procurement, Quality, and/or Finance in order to provide information to the business unit.
3. Must be detail oriented with an ability to meet critical deadlines and manage multiple assignments and priorities.
4. Understanding of data aggregation/manipulation through table joins/queries, database design, and usage of relational and dimensional data models and structure is preferred.
5. Knowledge of industry best practices.
6. Demonstrated effective communication, interpersonal, and teamwork skills.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.

Additional Information

Requisition Number: 217255

Category: Operations Engineering

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 01/22/2024 

 

Equal Opportunity Employer/Veterans/Disabled.

 

 

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

 

 Legal Information | Site Utilities | Contacts | Sitemap
Copyright © 2023 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
 

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft