Research Analyst

Georgetown, Penang, Malaysia

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Company Description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

  • Trusted information that shapes the industry and informs investment
  • Intelligence and advice that guides and influences strategy
  • Advertising that grows reputation and establishes thought leadership
  • Custom content that engages and prompts action
  • Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.

For more information, visit informatechtarget.com and follow us on LinkedIn

Job Description

Purpose of role:

A Research Analyst is responsible for identifying, collecting, and managing large sets of data to support the research needs of the business in developing and maintaining research products. They play a critical role in the data lifecycle by ensuring accurate, timely, and efficient data gathering from various sources, including paid sources, online platforms, and internal databases Responsible for maintaining data integrity, applying quality assurance practices, and leveraging data management tools, this role also involves troubleshooting data issues, managing risks, and collaborating with stakeholders. Additionally, the Research Analyst is responsible for reviewing data acquisition strategies and mentoring junior researchers.

Building strong and productive relationships with key stakeholders within the Intelligence & Advisory (I&A) division, particularly in I&A Operations & Commercial Analysts, is essential for success in this position.

Key Responsibilities:

  • Contribute to designing and implementing new and innovative research techniques and methodologies, including online research, that best address the research requirement.
  • Gather and cleanse data from various sources to ensure high quality and accuracy while validating incoming data to meet established standards and criteria.
  • Conduct data profiling to identify and resolve data integrity issues and maintain thorough documentation of data sources, extraction processes, and flow diagrams.
  • Strong understanding of data sampling methods to generate hypotheses for research, enabling efficient data collection and analysis.
  • Utilize ETL-based tools for data acquisition, processing, and ingestion.
  • Schedule and manage data acquisition to ensure timely data availability.
  • Utilize web scraping tools for automated data collection from external sources.
  • Leverage AI tools to be more efficient in data acquisition.
  • Troubleshoot and correct data inconsistencies and discrepancies.
  • Independently and effectively manage issue escalations, adopting appropriate escalation pathways.
  • Anticipation, early detection, prevention, and management of risks and issues impacting deliverables and research process.
  • Participate in stakeholder meetings to gather data requirements and understand project objectives.
  • Conduct monthly reviews of data acquisition methodology to enhance process efficiency and reliability.
  • Stay updated on emerging technologies and methodologies in data acquisition and analysis.
  • Train and mentor junior researchers on best data acquisition and management practices.
  • Clear communication of research methods and processes ensures clients understand how data was collected and analyzed.
  • Take ownership of assigned project tasks and proactively engage with all stakeholders to ensure effective communication.
  • Understanding and commitment to Research & Analytics goals, objectives, and values in action, together with relevant policies and guidelines

Qualifications

  • Minimum of 3 years of experience in data acquisition, sourcing, or related roles.
  • Familiarity with ETL tools and techniques such as Alteryx, Azure, AWS, MySQL, MSSql, SQLite, and Postman.
  • Familiar with AI tools and their capabilities.
  • Strong understanding of data management and metadata.
  • Experience with data profiling and data quality assessment.
  • Familiarity with APIs and web scraping tools for data collection.
  • Intermediate proficiency in programming languages such as SQL and Python.
  • Knowledge of data privacy and security principles.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and collaboration skills.
  • Experience with data visualization tools like Tableau or Power BI is a plus.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Attention to detail and commitment to data accuracy.
  • Knowledgeable in cloud-based data storage solutions (e.g., AWS, Azure) is advantageous.
  • Experienced and knowledgeable in relevant technology is preferred.
  • Continuous learning mindset to stay updated with new technologies and industry trends.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:      

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks 
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes 
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

 

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Tags: APIs AWS Azure Data management Data quality Data visualization ETL MS SQL MySQL Power BI Privacy Python R R&D Research Security SQL Tableau

Perks/benefits: Career development Flex hours Health care Startup environment Team events

Region: Asia/Pacific
Country: Malaysia

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