Google CCAI Developer

Google CCAI DeveloperTTEC Digital – Google Delivery Practice
 Job Description:TTEC is seeking an enthusiastic Google CCAI Developer to join our rapidly expanding Google Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, keep reading.
As a Google CCAI Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in the full-life-cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process.  You will work as part of a team of professionals that play a key role in implementing solutions and delivering results. 
Responsibilities:Support voice and digital AI Self-Service solutions for large, multi-location contact centersDesign, develop and implement AI self-service applications with Google CCAIAbility to interface with clients as needed to drive towards implementation of AI solutionsServe as a strong contributor to the Google Delivery practice Google CCAI projectsCollaborate with project team members to provide input to conversation design specificationsIntegrate to backend systems using web services, databases, and reportingPerform Unit Testing of developed codeAssist with System and Functional Testing
Required Skills/Experience:   8+ years of developer experience overall4+ years of experience with DF ES/CX1+ year of technical on-hands experience with Google Cloud CCAIGoogle Certification a plus and/or Badge completion requiredKnowledge of Cloud Services Architecture, Apigee, Vertex AIAbility to support multiple projects at the same timeExperience in supporting large multi-site contact center implementationsExperience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and AmazonProficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc.Must be able to work independently, be organized, self-motivated, and have attention to detailExcellent communication skills, both written and verbalExperience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift Support integrations with back-end data systems Web Services REST API, SoapDatabases SQL, Oracle, MongoDB, PostgreSQLReportingCandidate must have a 4-year bachelor’s degree Desired, not required:·       Experience managing staff·       1 to 2 years Cisco CVP/WebexCCE/CC/UJet design and architecture experience· VXML based IVR platforms such as CVP, GVP, AVP/AEP, Amazon Connect, five 9s· Bilingual (Spanish) skills a plus We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.