Manager, IT & Data Analysis

 

Location – Parramatta

Employment type – Temporary Full-Time role up to September 2028

Salary – Clerk Grade 11/12 $145,378 - $168,130pa plus superannuation and annual leave loading

 

Your role

 

Homes NSW is committed to enhancing the lives of people through innovative housing solutions. As part of the broader cluster, we offer shared IT infrastructure services and work towards delivering impactful projects that contribute to our community. We are now looking for an experienced IT Manager & Data Analysis expert to lead and manage our IT systems, contractor performance, and data analysis functions.

 

The IT Manager leads and manages the day-to-day support of Homes NSW IT systems, ensuring the smooth operation of housing portfolio assets within a shared IT infrastructure environment. This position also plays a key role in delivering contractor performance reporting through effective data analysis and verification activities. The IT Manager ensures the alignment of resources to maximize efficiencies and supports critical project outcomes.

 

What you’ll do

 

You’ll oversee the daily business support of Portfolio Management Assets IT systems, ensuring service providers meet their service obligations and performance targets. You will lead the development and delivery of a portfolio of IT projects, identifying interdependencies and leveraging resources to achieve organisational outcomes.

 

You will oversee the management of the IT portfolio, including software licensing, hardware, and service contracts, ensuring the annual IT contract schedule is up to date and you will lead and manage teams, including internal and external project staff, ensuring project milestones and outcomes are met.

 

You'll provide expert advice to stakeholders on emerging issues, offering recommendations to ensure projects are delivered on time, within budget, and in line with policy objectives as well as build and maintain effective relationships with stakeholders, managing communication, negotiation, and issue resolution for both IT support and project delivery.

 

You will also be responsible to verify the implementation of the Performance Management Framework by contractors, working closely with Contract Managers to address performance gaps and report on performance trends to improve senior management’s understanding and decision-making capacity, recommending improvements to contractor processes.

 

 

What we’re looking for

 

• Proven experience in managing IT systems in an environment where IT infrastructure is shared with other entities.
• Strong IT project management skills (business and technical), with a demonstrated ability to manage resources and timelines effectively.
• Extensive vendor management experience, with a track record of successful contract negotiation and performance monitoring.
• Experience in data analysis and reporting, particularly in contractor performance management.

 

At Homes NSW, we value innovation, collaboration, and results-driven leadership. You will be part of a supportive team dedicated to making a difference in the community. We offer competitive compensation, professional development opportunities, and the chance to contribute to meaningful projects that impact lives.

 

Download the role description

 

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

 

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

 

What We Offer

 

We offer a variety of benefits, including:

 

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

 

Want more information?  Visit our website to see more information on Working for us.

 

We do work that really matters

 

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

 

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

 

Are you ready to join us?

 

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

 

Targeted Question 1

• Can you describe a situation where you had to manage the performance of external contractors or service providers using a Performance Management Framework? How did you ensure that KPIs were accurately monitored, and what steps did you take to address any discrepancies or performance gaps you identified?

 

Targeted Question 2

• Give an example of a time when you had to analyse complex data sets to generate actionable insights for senior management. How did you distil the information into clear, concise reporting, and what impact did your analysis have on decision-making or project outcomes?

 

Applications close Monday 31 March 2025 at 11:59pm AEST

 

Got a question?

 

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Purna K C on 0484 265 232 or at purna.kc@homes.nsw.gov.au

 

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Leanne Chommanivong on 0438 631 489 or via Leanne.Chommanivong@dcj.nsw.gov.au   

 

Visit Recruitment adjustments on the DCJ website to learn more.

 

Inclusion and Diversity lies at the heart of how we recruit

 

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

 

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

 

Other Information

 

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

 

For more information visit Your recruitment journey on the DCJ website.

 

 

Thank you for your interest in this role. We look forward to receiving your application.

 

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

 

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

 

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.