Head of AI

New York

Darkroom

Darkroom is a leading growth marketing agency focused on digital services that impact the entire customer journey.

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About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omni-channel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest-growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).

This is a fully remote, full-time role operating in EST time zone.

We are hiring our first Head of AI, a pivotal role in shaping the future of AI-driven innovation at Darkroom. This person will be responsible for building and scaling our AI and ML initiatives from the ground up, driving new capabilities that enhance our core business functions. If you are a hacker at heart, thrive in fast-moving environments, and are passionate about AI’s impact on consumer brands, we want to hear from you. This role will focus on 1) enhancing the efficacy of our agency services through automations and novel technologies and 2) running our data team to ensure client data is being piped and visualized efficiently.

What You’ll Do

  • Architect and implement a sophisticated AI/ML strategy that aligns with Darkroom’s core mission and priorities: (1) Accuracy, (2) Novelty, (3) Range of ability, (4) Speed, and (5) Cost efficiency.

  • Build and optimize a LangChain / LangGraph and RAG pipeline structure to support complex agentic workflows.

  • Create unified data models using tools like Postgres, Airflow, and BigQuery to drive AI-powered decision-making.

  • Develop and fine-tune AI-driven solutions using major LLMs, integrating them seamlessly into our internal workflows and client-facing services.

  • Work closely with all department teams to build AI-driven products that enhance consumer brand marketing.

  • Iterate quickly, testing and deploying AI-powered solutions in a rapid feedback loop alongside cross-functional teams.

  • Maintain a forward-thinking approach, identifying and leveraging emerging AI/ML technologies that can push Darkroom ahead of the curve.

You Should Apply If This Sounds Like You

  • You have a full-stack, 0→1 mindset—comfortable building from scratch in an environment where speed and iteration are key.

  • You are a hacker at heart, with a passion for self-learning and staying on top of emergent AI/ML advancements.

  • You have deep respect for builders of consumer brands, understanding the nuances of digital marketing and e-commerce.

  • You thrive in fast-paced, feedback-driven environments, collaborating shoulder-to-shoulder with high-performing teams.

  • You are eager to own and drive AI/ML innovation from the ground up within a dynamic, high-growth company.

Experience

  • 5+ years of experience in AI/ML engineering, with hands-on expertise in developing and deploying AI-driven applications.

  • Strong Python background, with experience working with AI frameworks and tools such as LangChain, LangGraph, and RAG pipelines.

  • Deep experience working with major LLMs and designing AI-powered workflows.

  • Proven ability to build unified data models and work with Postgres, Airflow, BigQuery, or similar technologies.

  • Experience developing and scaling AI/ML solutions in a high-growth, product-focused environment

What it's like to work at Darkroom

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

  • Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy, our annual “Darkweek”, and 10 holidays throughout the year to keep you recharged and sharp.

  • Location, location, (or no) location: Remote-first culture with a strong community base. With hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, Barcelona, Cape Town, and Mexico City!

  • Health and Wellness: Company-sponsored medical, dental, and vision benefits with, so you can stay as healthy as can be.

  • Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

  • Parental Leave: Flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Tags: Airflow BigQuery E-commerce Engineering LangChain LLMs Machine Learning Pipelines PostgreSQL Python RAG Testing

Perks/benefits: Career development Competitive pay Flex hours Flex vacation Health care Medical leave Parental leave Startup environment Unlimited paid time off Wellness

Regions: Remote/Anywhere North America
Country: United States

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