Senior Data Analyst

Key Responsibilities:

• Stakeholder engagement via workshop facilitation, meetings, and interviews to elicit and understand business requirements for change requests and major VAS-related projects.
• Analyse data to identify system and business change impacts (people, process, technology).
• Document and present data findings and requirements specifications.
• Produce data flowcharts, use cases, wireframes, and any other documentation required to clarify business understanding and communicate effectively with delivery teams.
• Build data models and test cases based on the business requirements and support user acceptance testing.
• Support the creation of data-driven training material.
• Support sign-off of relevant project deliverables and milestones.
• Assist project managers with project planning, risk mitigation, and scope management.

Qualifications and Experience:

• A relevant tertiary qualification 
• Minimum 5 years’ experience as a Data Analyst.
• VAS background and/or experience (would be advantageous).
• Experience in using data analysis tools and data visualization tools.

Skills:

• Ability to anticipate and evaluate the impact of possible problem solutions prior to implementation.
• Work independently and in a team-oriented, collaborative environment.
• Demonstrate innovative, critical thinking, and problem-solving skills.
• Strong interpersonal, facilitation, and stakeholder management skills with the ability to influence.
• Excellent written and verbal communication skills.
• Good attention to detail and levels of accuracy.
• Sound business acumen with a strong customer service focus.
• Proven ability in multi-tasking and managing several deliverables at once.

Behaviours:

• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Manages Ambiguity - adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset.  TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands.  We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?