Senior Content Writer AI/ML

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

About the Role  

We’re seeking an experienced and talented editorial writer. You’re a subject matter expert in AI with a rare talent for weaving complex technical concepts into captivating narratives.

With extensive knowledge of AI systems, LLMs, machine learning, and industry trends, you’re looking for a bigger platform to share your passion with business leaders, product leads, AI researchers, and investors.

Cleo will own the financial vertical of the AI future, and this is your chance to explain the “how” behind that ambition.

Responsibilities

• Craft compelling blog posts, scripts and editorial pieces around the topics of AI, LLMs and emerging technologies.
• Work with engineers to create white-papers describing our AI system and evaluation methodology / research.
• Collaborate with subject matter experts, product managers, marketing teams, and researchers to ensure accuracy and alignment in messaging.
• Lead the conversation around the latest advancements in AI, NLPs and proactively contribute to the industry’s understanding of these technologies. 
• Manage complex information and multiple projects simultaneously.
• Support wider marketing team initiatives including CRM and website copy support. 

What we're looking for

• Proven experience writing for diverse formats—research papers, blogs, video scripts, industry articles, and leadership social posts—with a knack for simplifying complex topics for creative deliverables like infographics or animated videos.
• Ability to adjust technical depth to suit varied audiences, from engineers to executives.
• A genuine passion for AI and a finger on the pulse of emerging technologies.
• Strong editorial background; bonus points if you’ve transitioned from an engineering or product management role to writing.
• Fintech experience is a plus (we’re a fintech innovator, after all).
• A portfolio highlighting your technical writing prowess and published work.
• Based on the US East Coast.

What do you get for all your hard work?

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.
• Other benefits;
• Company-wide performance reviews every 6 months 
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• 401k matching
• Medical Insurance, Dental and Vision care
• Generous Parental Leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.