Data Engineer (BI)

Chubb is the world’s largest publicly traded property and casualty insurer operating in 54 countries, Chubb is making significant investments to thrive in a digital age. Chubb launched its third Technology Hub in Thessaloniki in 2022 which is rapidly developing.  Our new center of excellence in Greece is positioned to drive our ongoing business and to support our digital business transformation, as well as the company's operations in the European region which encompasses 27 countries.

Overview

Chubb is looking for a Data Engineer to join our team.  This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company.  As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.

Responsibilities:

• Troubleshoot and resolve technical issues, documenting each step to ensure transparency and knowledge sharing.
• Serve as a bridge between stakeholders, facilitating communication and escalation of complex issues.
• Manage requests effectively within agreed Service Level Agreements (SLAs), ensuring clear and proactive communication to align with their expectations.
• Create articles for our internal and external knowledge base.
• Provide support through various channels, including chat, phone, and email, ensuring high availability of systems
• Participate in support rotations and work on weekends as needed to maintain service continuity.

Qualifications

• Associate or Bachelor’s degree in IT, Business Administration, or equivalent experience preferred.
• 4+ years of experience in Product Support, Technical Support, or related fields.
• Sound knowledge of Alteryx designing, server, and tools like predictive, parsing, and transforms. 
• Good foundation in writing SQL queries against any RDBMS. 
• Basic knowledge of tools such as Informatica, Talend Pentaho, etc. 
• Ability to troubleshoot, analyze, and solve problems. 
• Good understanding of software change and release management. 
• Strong skills in diagnosing and resolving issues related to databases, environments, network communications, and applications
• Willingness to work in shifts and weekends when required.

Our team makes the difference, every time. For this reason, we offer in return!

We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.

Many voices, One Chubb!