Senior Product Designer, AI & Testing

Who Are We?

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

With 30M+ users, 500K+ companies, and 98% of the Fortune 500, Postman is the world’s foremost API management and collaboration platform. Postman is looking for a senior product designer passionate about developer experience, APIs, collaboration, and the developer tooling ecosystem.

What is an API?

What is an API-First World? Our vision

What is Postbot?

Postbot is Postman’s AI-powered API assistant, designed to accelerate and enhance developer workflows. As a Senior Product Designer on the Postbot team, you will explore how AI can transform API development, testing, and automation—from natural language interactions to intelligent code generation and debugging. You will be at the forefront of integrating AI into developer workflows, ensuring that Postman’s AI capabilities are intuitive, reliable, and truly augment developer productivity.

You are eager to get your hands dirty, wearing multiple hats to drive user outcomes, yet you can naturally up-level your strategic thinking. Your success will be measured by developer satisfaction and business impact, including active usage and revenue metrics.

Opportunity :

AI has opened up a whole new world of possibilities, but products have a long way to go to catch up. You’ll be at the forefront of making Postman AI-native, reimagining how developers interact with APIs through intelligent, seamless, and intuitive experiences.

At Postman, we see AI as a game-changer for developer efficiency, making API development more accessible, automated, and intuitive. With rapid advances in Generative AI, Postbot’s open beta has unlocked new opportunities in developer workflows.

AI is transforming software development, now generating 41% of all code—about 256 billion lines in 2024 (EliteBrains). AI coding tools like Copilot are widely adopted, with 47% of developers using them (SEO Sandwitch). Generative AI could add $2.6T–$4.4T annually to the economy (Business Dive), and usage has surged from 55% in 2023 to 75% in 2024 (PureAI).

These trends highlight AI’s growing role in API development, automation, and developer efficiency.

If you thrive in ambiguity and want to build the future of AI-powered developer tools, we’d love to hear from you.

Responsibilities

• Design AI-driven developer experiences that enhance efficiency, productivity, and delight while working with APIs.

• Test and iterate on these concepts to validate their usefulness to developers and impact on real-world API workflows.

• Define and measure developer "delight" by creating strong feedback loops and qualitative assessments of Al-driven solutions.

• Research and experiment with LLMs (large language models), Al/ML trends, and agent-based interactions to identify innovative applications for Postbot.

• Collaborate closely with designers, product managers, and developers to ensure that design concepts are feasible and effectively translated into functional prototypes.

• Work with cross-functional teams to define opportunities for improving the developer experience, leveraging user insights and feedback.

• Share your technical expertise and insights with the broader team, guiding the design and engineering teams on the implications of emerging technologies on user experience.

• Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.

• Foster a vibrant developer community and implement feedback mechanisms to continuously improve developer satisfaction.

• Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team.

Requirements :

• You have 6+ years of experience in in end-to-end product design, preferably with a focus on developer tools, AI, or automation workflows.

• Passion for Al and developer experience-you're excited about how Al can enhance API development, testing, and debugging.

• You are curious about how APIs work and what Postman enables for developers. You’ve used Postman before for a legitimate use case and have strong opinions about what makes or breaks its developer experience.

• You are proficient in design prototyping tools such as Framer and have enjoy getting as close to the end user experience you want to ship in production. You live in the details and obsess over every micro interaction that defines a developer day to day work.

• You have an eye for well-designed, functional products (physical and digital)

• You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.