Data Scientist

Job Title

Purpose of the Role:

At Amadeus, within the Travel Distribution sector, our Customer Operations division (CMO) is dedicated to enhancing customer success. We support our customers throughout their journey, from onboarding new solutions to everyday usage, leveraging our global expertise, scale advantage, footprint, and digitalization capabilities. Our team includes key roles such as Delivery Management, Implementation Services, Customer Care Management, Learning & Knowledge Management, Security & Compliance, and more.

The Capacity Management and Operational Excellence (COE) area within Customer Operations drives strategic alignment, optimizes processes, leverages data insights, and ensures robust governance. By fostering a culture of high quality and continuous improvement, we aim to enhance collaboration, streamline operations, and achieve impactful results.

Our Service Analytics team within Capacity Management supports decision-makers with clear, comprehensive information, ensuring comprehensive business knowledge, technical expertise, and unwavering quality and trust. We strive to deliver data-driven solutions that enhance strategic planning, optimize performance, and foster innovation across the organization.

Main Responsibilities:

• Identify data sources, both internal and external to Amadeus, and transform them into useful insights that support fact-based decision-making.

• Collect, manage, and analyze diverse, large-scale data from various sources using a variety of tools and data analysis techniques to perform comprehensive data analysis.

• Ensure the accuracy of data collected.

• Communicate and translate detailed results and their implications to business stakeholders.

• Define collection processes and select the appropriate data infrastructure to perform analysis, while continuously seeking effective and improved methods to enhance efficiency and effectiveness.

• Implement data analysis algorithms on a large scale, working closely with data engineering members.

• Work using established procedures or guidelines and provide inputs to support/influence area decisions. Make recommendations on new solutions and propose improvements by analyzing different sources of information.

• Work with a moderate level of guidance and direction from the manager.

Relevant Work Experience:

• Proficiency in programming languages such as Python, R, or SQL.

• Experience in transforming data into insights to identify and quantify business opportunities.

• Experience in Data Visualization, Machine Learning, and Data Science.

• Strong understanding of statistical analysis and predictive modeling.

• Ability to solve business problems by employing Machine Learning (ML), Artificial Intelligence (AI), statistical learning, pattern recognition, or high-performance computing techniques.

• Proven track record of managing multiple projects simultaneously and delivering results within deadlines.

• Relevant degree in Applied Mathematics, Computer Sciences, Engineering, or a similar field.

• Knowledge of the Travel Industry is a plus.

What we can offer you ?

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.