Business Insight Analyst

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a ‘Great Place to Work’ four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.

Improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.

Business Overview:

As the first and largest specialty pharmacy integrator and accelerator, Shields Health Solutions (SHS) is the industry leader in providing innovative and comprehensive care for the nation's chronically ill patient population. Shields creates and manages hospital-owned specialty pharmacy programs for hospitals and health systems who want to offer coordinated care services for patients with chronic illnesses. Using an integrated approach to patient care through our purpose-built software platform, TelemetryRx, our Patient Liaison model, and our centralized clinical support team, Shields is redefining what it means to provide superior, fully integrated patient care from clinic to pharmacy to patient's homes. Our innovative model and proven results in such a unique industry have led us to be one of the fastest growing healthcare companies in the nation with an immense impact on patients' lives.

Position Overview:

Shields Health Solutions is looking to hire a Business Insight Analyst, reporting to the Manager of Business Insights, to support the development of a new analytics suite and lay the foundation for providing actionable, tailored insights to stakeholders. The Analyst will collaborate directly with senior Technology, Strategy, and Operations leaders to document requirements for the product, assist in ETL development, refine its user experience, support the execution of go-to-market strategy and partner with stakeholders to identify insight in the data.

The ideal candidate will possess advanced SQL and Excel skills, experience working in a high-growth, client-focused environment, and is an excellent communicator with the ability to effectively engage and build relationships with stakeholders, translating technical concepts into clear, actionable insights.

Representative Job Responsibilities and Duties:

• Leverage SQL to develop tables in data warehouse to support reporting
• Collaborate with UX/UI team to develop front-end visuals and reporting
• Partner with Strategy and Operations team to draft requirements and identify trends in data
• Proactively analyze data to uncover insight, craft tailored message to stakeholders
• Develop scalable processes & validation processes to ensure accurate and reliable data
• Support team & organizational goals as needed
• Protect organization by keeping information confidential & HIPAA-compliant
• Expand knowledge of Shields and specialty pharmacy by participating in the educational opportunities we offer and reading professional publications

Skills and Position Requirements:

• 2+ years of experience in management consulting, analytics consulting, or as an analytics developer role in a high-growth, client-facing environment
• Expertise in identifying insight in large datasets and communicating tailored insight and technical processes to non-technical, executive, and stakeholder audiences
• Experience supporting go-to-market strategy creation and execution
• Experience building and scaling a high-impact team
• Client-focused and growth mindset
• Proactive and mission-focused
• Advanced SQL and Excel skills, intermediate PowerPoint skills
• Must be a highly motivated, results-driven professional with an entrepreneurial attitude who can thrive in a team-oriented environment
• Highly analytical with strong attention to detail; methodical thinker
• Effective at multi-tasking; someone who enjoys and thrives wearing multiple hats at once, seeks exposure to different perspectives, and learning new skills
• Customer service oriented, flexible and adaptable with proven ability to solve problems in a collaborative manner with strong ability to influence

Education:

• Bachelor’s Degree in STEM, finance, business administration, or computer science
• Advanced degree a plus

Location:

• Boston Based role with Hybrid Schedule (2-3 days in office in Stoughton, MA)

Compensation:

• Competitive Base Salary
• Annual Performance Bonus
• Employee Benefits starting on Day 1 of employment

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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.