Competitive Intelligence Analyst

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.

Job Title: Competitive Intelligent Analyst

Locations: Bangalore

Reports to: Director of Competitive Intelligence

A quick snapshot…

Conga is looking for a Competitive Intelligence Analyst who is meticulous and analytical and will be part of our Competitive Intelligence team. The role's responsibility is to gather, analyze, and report on competitive and market intelligence to support our strategic decision-making processes.

 Why it’s a big deal…  

 As a Competitive Intelligent Analyst, you will have an eye for detail, strong analytical skills, resourcefulness, a strong passion for understanding for learning about new and existing technologies in Conga’s market. By being passionate about technology and market trends, you can construct benchmarking frameworks and methodologies to evaluate competitive offerings against Conga products. Assess the products, pricing, marketing strategies, and overall market position of rivals in relation to their products. 

Are you the person we’re looking for?  

 Related Experience. You should have at least 3 years of experience in competitive intelligence, market research, or a related analytical role. Experience in the software or technology industry is what we're looking for. Your strong analytical and research skills, along with the ability to interpret complex data and distill findings into insights, are essential for both internal and external presentations. Having strong organizational skills, attention to detail, the capacity to work alone and as part of a team, and a strong interest in technology and market trends are all important.

Communication skills. Your ability to read and adapt to various communication styles is impressive. Your strong listening skills foster connection with our clients and allow you to accurately collect the right information so that you can resolve issues most expeditiously.

Research and Market. Conduct thorough research on competitors, market trends, and industry developments using various sources such as online databases, market reports, and news articles. Evaluate and compare competitor products and services to identify strengths, weaknesses, opportunities, and threats to support internal product and sales processes. Support the CI team by updating databases of competitive intelligence information. Provide detailed analysis and recommendations based on competitive product assessments.

Technical Skills.

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Smartsheet, Date sheets

AI tools – chat GPT

Natural Collaborate. As an Sr. Analyst of Competitive Intelligence to develop competitive sales resources, including battle cards, competitive positioning documents, and FAQs. Collaborate with marketing, product development, sales, and other departments to ensure alignment and integration of competitive intelligence insights into sales enablement resources. Stay up to date with the latest industry trends, competitive activities, and market changes.

 Here’s what will give you an edge…

A good eye for data interpretation.  You should be the type of person excited to dig into data and determine which campaigns are working. Being able to explain why and how to better optimize campaigns for the future is key to collaborating cross-functionally throughout Conga.   

  Analytical thinker and creative problem solver. You are able to see issues holistically and follow the flow of the stack to get to the root of the matter -- a key skill in this role. But where you really shine is with your ability to identify creative solutions to unique customer requirements. This is critical for ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs.  

Education. Successful completion of a Bachelor of Computer Science, or an Engineering degree is highly preferred. 

#LI-SR1

Did we pique your interest?  

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. While we accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. We'd love to hear from you! 

Don’t meet every requirement for the role?   

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

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