Business Intelligence Analyst

About ICP

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.

Who We Are  

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays.  We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring the Confidence  

Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

Key Responsibilities:

• Develop, design, and maintain interactive Power BI dashboards and reports for various business units.
• Gather and analyze business requirements to translate them into efficient data models and reporting solutions.
• Ensure data accuracy and integrity across reporting solutions by implementing best practices in data governance and data quality.
• Work with various data sources (SQL, Excel, APIs, cloud platforms, etc.) to extract, transform, and load (ETL) data into analytical models.
• Collaborate with IT and business teams to enhance data architecture and optimize database structures.
• Provide insights and recommendations based on data analysis to support strategic decision-making.
• Automate and streamline reporting processes to improve efficiency and reduce manual efforts.
• Stay updated with the latest advancements in BI tools, data engineering, and analytics trends to drive innovation.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Data Science, Information Systems, Business Administration, or a related field.
• 3+ years of experience in data analytics, business intelligence, or related roles.
• Expertise in Power BI, including DAX, Power Query, and report optimization techniques.
• Strong knowledge of data architecture principles, database design, and ETL processes.
• Proficiency in SQL, data modeling, and working with relational databases.
• Familiarity with cloud-based data platforms such as Azure, AWS, or Google Cloud is a plus.
• Experience in integrating data from multiple sources and ensuring seamless data flow.
• Strong problem-solving skills and ability to translate complex data into actionable insights.
• Excellent communication skills with the ability to present data-driven insights to stakeholders.

Preferred Qualifications:

• Certification on PowerBI, or deep experience in PowerBI
• • Experience with other BI tools such as Tableau, Looker, or QlikView also beneficial.
• Knowledge of Python or R for advanced data analysis and automation.
• Understanding of data warehousing concepts and best practices.
• Experience with third party integrations / use of APIs.