AI Product Manager

See what you can do with Prophix®

Prophix is a fast-growing global leader in financial performance management. Ambitious finance teams use Prophix One™, our Financial Performance Platform, to improve the speed and accuracy of their decision-making with a harmonized user experience, stepping confidently into the next generation of finance.

Headquartered in Etobicoke, Ontario with offices in 16 cities, we work with a global network of partners across North America, South America, the UK, Europe, and Asia to serve thousands of finance leaders across nearly one hundred countries. Learn more about our offices here.

The AI Product Manager plays a crucial role in our AI team, overseeing the development lifecycle of generative AI applications that power Prophix One Intelligence. You will collaborate across teams to ensure alignment between customer needs and our AI capabilities, driving iterative improvements based on user feedback and performance metrics. Reporting to the Lead Product Manager for your area, you will work with local and remote teams and will be a subject matter expert responsible for prioritization, roadmaps, driving the successful development and evolution of your product area.

As the bridge between technical teams and business stakeholders, you will help shape the future of AI-powered financial performance management at Prophix and will have a direct impact on the success of our products.

What You Will Do

• Help define the product vision, strategy, and roadmap for some of our AI capabilities, including knowledge assistants, data insights, and task orchestration features
• Work with product leadership to define and prioritize the product roadmap to reflect business and product objectives based on market research, customer feedback, and competitive analysis, including negotiation and optimization of multiple trade-offs. 
• Collaborate with Product Management, UX, customers and other stakeholders and subject matter experts to understand customer needs, translate those needs into well-defined, detailed requirements and acceptance criteria when writing Epics, Features and User Stories for the AI engineering team - ensuring our generative AI solutions address real-world financial challenges
• Collaborate closely with AI Engineers, LLM Operations, UX/UI designers, and business stakeholders to monitor, evaluate, prioritize, design, guide and deliver impactful products for your scrum team(s), including negotiation and optimization of multiple trade-offs to ensure successful delivery of AI features
• Analyze user feedback and usage metrics through platforms like Pendo, Langfuse and Datadog to identify improvement opportunities and prioritize enhancements
• Lead the testing and validation of AI features, ensuring they meet quality standards and deliver tangible value to customers
• Manage the backlog of AI initiatives, balancing technical requirements with business priorities
• Stay current with industry trends and competitive landscape in AI and financial technology
• Collaborate with the documentation team to create and maintain product documentation for AI features
• Work with marketing and sales teams to effectively communicate the value of our AI capabilities to customers and prospects
• Leverage design thinking techniques and strategies to collaborate with stakeholders and cross-functional teams to refine requirements, map solutions to business and technical problems, and bring the products to market.
• Become a subject matter expert and drive adoption of AI features through education, training materials, and user engagement strategies
• Participate in agile ceremonies to help and maintain momentum of your scrum team(s).
• Be an excellent communicator who can explain complex technical ideas and effectively engage with peers, team members, and external customers.

What You Will Bring

To succeed in this role, you will need a combination of experience, technology skills, personal qualities, and education.

Required Qualifications

• Bachelor’s degree in business, engineering, or finance

• 3+ years of product management experience in business application software, with ideally at least one year focused on AI/ML products or features
• Experience managing the development lifecycle of generative AI or LLM-based applications
• Experience with product discovery techniques and customer research methodologies
• Familiarity with testing frameworks and user feedback analysis tools like Pendo
• Understanding of LLM operations platforms such as Langfuse and monitoring tools like Datadog
• Exceptional problem-solving and analytical capabilities, with the ability to make data-driven decisions and prioritize competing demands effectively
• Methodical approach to delivery with attention to detail and ability to keep track of multiple projects concurrently.
• Ability to work independently and assimilate new ideas quickly.
• Strong communication skills for cross-functional collaboration and stakeholder management
• Experience writing clear product requirements, user stories, and acceptance criteria
• Ability to translate complex technical concepts into business value propositions
• Knowledge of agile development methodologies and product management practices including human-centred design and lean thinking
• Analytical skills to evaluate product performance metrics and make data-driven decisions
• A passion for innovation and a customer-centric mindset.
• Experience working with remote teams.

•  Must be legally entitled to work in the country where the role is located. Must be able to travel to the United States, Canada and/or internationally, and have a valid passport.

Preferred Qualifications

• Experience with financial software, financial performance management, or enterprise SaaS products
• Understanding of natural language processing, large language models, and their applications
• Familiarity with RAG (retrieval-augmented generation), prompt engineering and/or agentic AI concepts
• Background in finance, accounting, or financial analysis
• Knowledge of AWS services and cloud-based architectures
• Experience leading AI product initiatives in regulated industries
• MBA or advanced degree in a relevant field

Why join?

A solid foundation - and a bright future

Prophix has been a pioneer in finance technology for 35 years and counting. And to further our mission and vision, we’re proud to work with our investors, Hg Capital, to grow our business and expand our market share.

Community, culture, and purpose

Phixers (the extraordinary team at Prophix) pursue excellence by creating wins for all, driving continuous innovation, and building purposeful solutions for our customers and partners.

We reward hard work, but we also know that life outside of work is vital. That’s why we provide highly competitive compensation, vacation, and benefits packages, and encourage you to get involved in our many charitable, sports, or knowledge clubs and seasonal celebrations.

Through our Corporate Social Responsibility (CSR) program, we aim to create a lasting impact on the global community with meaningful programs and initiatives. Participate in fundraising activities and get paid to volunteer for causes that matter to you. Our CSR committee also collaborates with local and international charities to donate $50,000 to deserving projects each quarter we meet our profit goals.

Learn more about us on our Careers Page!

Apply now!

Prophix promotes a diverse, inclusive, and accessible workplace. If you feel like you are a great fit for this role, please apply. While we can’t guarantee an interview, we will consider the full breadth of your experience and background.

At Prophix, we are committed to creating a working environment that is barrier-free. Please advise our Recruitment team if you require reasonable accommodation during the interview and assessment process, and we will work with you to meet your needs.

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