Performance Data Analyst

Req ID:482712 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

 

Purpose of the job

 • As part of the Performance Management organisation, the responsibility of this post is to measure, identify and drive improvements across all aspects of fleet performance (reliability, availability, efficiency and data quality).

• This role will also be customer focused.

 

Main Responsibilities

• Support the Performance Manager in the project, including establishing ways of working with the customer, in line with the customer contract.

• Provide support and advice to the Commercial Managers and Project Teams on specified commercial topics.

• To develop and manage KPIs for each contract (dashboard, weekly and monthly KPIs) and suggest appropriate targets for business KPIs.

• Support process for additional works

• Perform attribution of deductions due to failures both internally and with the customer.

• Liaise with the customer and support the attribution process on a day to day capacity

• Liaise with other functions to coordinate and consolidate the relevant information for modifying the attribution of failures and deductions when required, supporting claims and variations orders

• Manage and maintain the performance databases

• Ensure data accuracy and consistency between our Maintenance Management System and other performance databases

• Participate in the daily operational meetings and others appointed that are relevant for performance activities

• Recommend business priorities to best achieve business performance improvement.

• Develop business case justification for improvement actions to be implemented and facilitate the interface between departments.

• Gather information for Master Planning generation.

• Generate reporting of fleet performance.

• Liaise with the customer and support the attribution process on a day to day capacity.

• Ensure the preparation and submission of various Project reports and KPIs to the Customer

• Lead and support the preparation of costing of claims and variations.

• Contribute to success of claims.

• Estimate the quantity and costs of materials

• Prepare contractual letters and other documentation in conjunction with Commercial Managers

• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.

•  Preparing reports and perform analysis to understand areas for performance improvement.

• Liaise with the operation team, Souring and Supply Chain to coordinate the necessary documentation for supporting the claims/Variation Orders.

• Prepare the necessary files with segregation of the spent hours for the Variation Orders.

• Support /coordinate and follow up, within the Operation and Project organization, any deviations/missing inputs in the GSI.

 

Performance Measurement

• Accuracy of KPIs & reporting delivered in a timely manner.

• Management of action plans.

• Ability to generate ideas to improve the business.

• Data Accuracy in the maintenance management system

• Revenue growth through claims and variations

 

Educational Requirements & Skills

• Bachelor’s Degree in Business Management, Project Management or related technical discipline.

• 3+ years experience in an administration management role

• IT literate with strong knowledge of Microsoft office suite and Power BI

• Previous experience of statistical analysis

• Experience of the Rail industry preferably within a maintenance environment is preferable

 

Core Skills

• Detail conscious. Has the ability to consistently produce accurate, factual and detailed information

• Planning and Organisation skills. Plans to meet department objectives

• SAP / RailSYS knowledge

 

Behavioural Competencies

• Proactive – Willingness to think outside the box to develop new and improved methodology whilst maintaining quality standards.

• Influencing, Negotiating and Communicating – Produces well-reasoned arguments that are presented with conviction to achieve desired outcome.  Can communicate effectively with staff at all levels within the organisation.

• Resourcefulness, Flexibility & Adaptability – Has the ability to evaluate alternative ways of achieving objectives.

• Process orientated – Will work methodically to an agreed process to ensure quality of information is consistently good.

• Must be able to communicate on all levels including customer facing

• Be approachable and willing help other in often frustrating circumstances.

 

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

 

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 
 

 

 

 

Job Type:​Experienced​