Senior Data Analyst, Product Analytics

Summary:

If you’re an experienced data analyst who can lead large-scale analytics projects and is ready to deliver valuable business insights through data-driven storytelling while partnering with cross-functional stakeholders, this could be the right job for you.

Thomson Reuters is seeking a Senior Data Analyst to lead product analytics for CoCounsel for Tax, Accounting & Audit (Materia) – an agentic AI solution for the tax, audit, and accounting profession. CoCounsel for TAA is at the forefront of TR’s evolution towards AI-powered products, and this job is an excellent opportunity for someone who wants to be involved in building products that will shape the future of the Tax profession. This role is part of the Thomson Reuters Product Analytics team, a group of approximately 25+ analysts of varied backgrounds who share ideas, best practices, and learnings with each other.

The Senior Analyst will be responsible for end-to-end product analytics for CoCounsel for TAA. They will work as an extension of the product team and will proactively collaborate closely with product, marketing, and design teams to support upcoming decisions and long-term goals. The senior analyst will own the implementation of product analytics trackers such as (not limited to) Pendo, conducting regular analysis, building reports/dashboards, and using them to produce feature/usage insights to drive product decisions. This product-focused role will require a thorough understanding and ownership of the assigned product, the roadmap, and skills to draw business, customer, and product insights from data. This is an ideal role for a product or business analyst who is great with data, has some experience with stakeholders and analytics initiatives, and is ready to take the next step in their career.

About the Role:

In this opportunity as a Senior Data Analyst - Product Analytics, you will be responsible for:

• Analytical Tools Implementation: Partner with developers/platform architects to deploy relevant product analytics solutions (like Pendo) and ensure the right metrics, journeys, and events are captured in-product

• Data-Driven Decision Making Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities

• Measurement Frameworks: Proactively establish measurement frameworks/success metrics for new product launches/ features and drive actionability through data-driven insights.

• Stakeholder Management: Independently develop and manage relationships with peers/product managers/senior leadership for your portfolio ensuring collaborative partnership for OKR setting and driving analytical insights.

• Center of Excellence: Partner with product teams to define and maintain support processes and inoculate a data-driven culture within the organization.

• BI/Reporting: Partner with BI teams and other analysts to build dashboards and reports, including baselines and trends for page performance, feature usage, and customer segments

• Thought Leadership: Demonstrate thought leadership by proactively leveraging analyses to understand products, derive insights, run experiments, and be the contact point for any analytics need for your portfolio.

• Teamwork: Support peers (including data analysts) in their defined roles mentoring them with the best practices and providing recommendations for their analysis

About You:

You're a fit for the role of Senior Data Analyst - Product Analytics if your background includes:

• 5+ years of hands-on product analytics experience that includes some experience planning analytics measurement, working with stakeholders, and influencing specific decisions, OKRs, or metrics.

• 5+ years of experience independently driving data-driven decision-making within product teams going beyond report generation to deliver insights through data storytelling. Experience with analyses such as customer journey mapping, audience profiling/segmentation, cohort analysis, tag management, and A/B testing.

• 4+ years of experience using SQL; building and documenting queries for consistent team use.

• 4+ years of experience with dashboarding techniques to make complex data more understandable and insightful using tools such as Tableau and PowerBI.

• Demonstrated experience using statistical packages within Python/R to analyze structured and unstructured datasets and deliver insights on product usage and performance.

• Strong communication skills, including experience in supporting and communicating data-driven analyses to various departments and stakeholders.

• Exposure to product analytics tools such as Pendo, Amplitude, Adobe Analytics, and Google Analytics is an asset.

• Building and maintaining support processes e.g. MS Azure Dev Ops, and MS SharePoint experience is an asset.

• SAAS experience is an asset.

#LI-SS

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.