Software Engineer

Employment Type

Permanent

Closing Date

2 Apr 2025 11:59pm

Job Title

Software Engineer

Job Summary

As a Software Engineer, you thrive on working with your team to design, build and deliver innovative software products and solutions that delight our customers. You apply broad knowledge in software application layer solutions and the software development lifecycle, to experiment, solve problems and own solutions that transform epics into new product features and capabilities. Your continuous learning and improvement mindset and collaboration skills are critical to success in this role, as you continue to deepen your knowledge and expertise in the Software Engineering Domain.

Job Description

Who We Are

Telstra is a well-known Australian company that has been around for over 100 years. We are the leading telecommunications and technology company in Australia and have been operating internationally for over 70 years. We have a strong presence in over 20 countries. In India, we have offices in Bangalore, Mumbai, and Delhi, as well as an Innovation and Capability Centre in Bangalore. We are focused on using innovation, automation, and technology to solve major technological challenges in areas such as IoT, 5G, AI, and machine learning. Joining Telstra gives you the chance to make a difference in the lives of millions of people and have a rewarding career with flexibility.

Focus of the Role

As a Senior Software Engineer, you will be responsible for ensuring the operational excellence of our DevOps infrastructure by maintaining, optimizing, and securing critical tools and platforms. Your expertise in automation, monitoring, and incident management will directly contribute to the reliability and efficiency of our global engineering environment. You will play a key role in managing cloud-based infrastructure, implementing security best practices, and driving continuous improvement within an agile framework. Your ability to collaborate across teams and apply deep technical knowledge will be instrumental in delivering scalable and resilient solutions.

What we offer

• Flex appeal; work when and from where suits you best

• Performance-related pay

• Access to thousands of learning programs so you can level-up

• 16 weeks paid parental leave, for primary and secondary carers

• Purchased annual leave scheme

• Laptop, mobile phone + plan; you’ll never see a phone bill

• Extra day off per year, for you to use as you like

• 30% off Telstra Products and Services       

What You’ll Do  

• Oversee the full lifecycle of core DevOps tools such as GitLab, Harbor, SonarQube, Bamboo, and Nexus.

• Manage and optimize AWS EKS (Elastic Kubernetes Service) clusters for performance, scalability, and security.

• Ensure the reliability and efficiency of CI/CD pipelines by maintaining seamless integration across tools and environments.

• Monitoring and Proactive Maintenance

• Implement proactive monitoring and observability solutions using tools like New Relic, Splunk, and PagerDuty.

• Respond swiftly to incidents, troubleshoot performance issues, and lead root cause analysis (RCA) efforts.

• Develop dashboards and alerts for real-time insights into system health and performance.

• Strengthen pipeline security and compliance by integrating enterprise security tools such as Coverity, Veracode, and Aqua.

• Collaborate with security architecture teams to design secure solutions and obtain Authority to Operate (ATO) approvals.

• Continuously assess and enhance security best practices within DevOps pipelines and infrastructure.

• Automation and Efficiency

• Develop and implement custom automation scripts using Python, Shell, or Golang to streamline operations and improve system efficiencies.

• Automate repetitive tasks, configuration management, and deployment processes to enhance DevOps workflows.

• Incident Response and Support

• Lead incident response initiatives, ensuring timely resolution and mitigation of system outages or issues.

• Manage support tickets raised by users, providing technical guidance and solutions to minimize downtime.

Essential Skills:

• Must have 4-5 Years of Hands-on experience in onboarding/integrating servers/applications onto Splunk/New Relic/Dynatrace or any APM Tools.

• Hands-on experience in creating dashboards & alerts from scratch in Splunk/New Relic/Dynatrace or any APM Tools.

• Must have 4-5 Years of Hands-on experience in writing complex queries/commands in Splunk/New Relic/Dynatrace or any APM Tools.

• Should have Hands-on experience Design, implement, and manage infrastructure as code using Terraform.

• Good to have Experienced with working on distributed systems and microservices architecture.

• Good to have work experience in containerization and orchestration(e.g., Docker & Kubernetes).

• Good to have knowledge on Open-Source Tools like Open Telemetry, Fluentbit, etc.

• Experience in integrating servers and applications with Application Performance Management (APM) tools like Splunk, New Relic, or Dynatrace. This involves setting up these tools to monitor and analyze the performance of various systems.

• Ability to create custom dashboards and alerts from scratch using APM tools. This means designing visual representations of data and setting up notifications for specific events or thresholds.

• Proficiency in writing advanced queries and commands in APM tools to extract and manipulate data for detailed analysis and troubleshooting.

• Experience in designing, implementing, and managing infrastructure using Terraform. This involves writing code to automate the provisioning and management of infrastructure resources.

• Experience working with distributed systems and microservices architecture. This includes understanding how to design, deploy, and manage applications that are broken down into smaller, independent services.

• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. This is beneficial for managing and deploying applications in a scalable and efficient manner.

• Knowledge of open-source observability tools like OpenTelemetry and Fluentbit. These tools are used for collecting, processing, and exporting telemetry data from various sources.

Highly desirable:

• Strong problem-solving ability and critical thinking skills.

• Excellent communication and collaboration skills, with an ability to work cross-functionally in a global team.

• Self-motivated, with an ability to work independently and handle complex technical challenges.

We’re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an ‘A’ rating.  If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your