Data Operations Engineer

Shape the Future of AI

At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially.

About Labelbox

We're the only company offering three integrated solutions for frontier AI development:

1. Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale
2. Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models
3. Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling

Why Join Us

• High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions.
• Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence.
• Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution.
• Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI.
• Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics.

Role Overview

We are seeking a skilled and detail-oriented Data Operations Engineer to support our data annotation and data quality assurance processes. In this role, you will play a critical part in optimizing, maintaining, and scaling our data labeling workflows, primarily using Labelbox. You will ensure that labelers are able to efficiently and accurately generate human-labeled data by building tools, using LLM models, automating common project management tasks, and troubleshooting complex issues within the production pipeline. Your ability to script in Python and apply engineering problem-solving principles to data operations will be key to improving both efficiency and quality across our projects.

Your Impact

• Build, deploy, and maintain Python automation scripts and other tools to streamline the data annotation process, automate repetitive tasks, and reduce manual effort.
• Identify bottlenecks in the data labeling pipeline and implement solutions to enhance throughput, accuracy, and scalability of labeling operations.
• Work closely with the Project Management team to ensure that data labeling meets accuracy standards and troubleshoot any issues related to data quality. 
• Plan quality assurance workflows to use GenAI and open-source models to find data anomalies.
• Set up monitoring tools to track the performance of data annotation operations, reporting key metrics and areas for improvement to leadership.
• Integrate and manage third-party api tools with Labelbox, ensuring seamless operation and data flow across platforms.
• Ability to build and maintain internal tools with retool and similar tools.
• Provide ongoing technical support to the project managers and labelers, assisting with technical challenges in Labelbox and associated tools.

What You Bring

• 3+ years of working experience in a technical role interfacing with technical and non-technical folks. 
• Bachelor’s Degree in Engineering, Computer Science, or a technical field.
• Proficiency in Python scripting and experience with automation of operational tasks.
• Experience with Labelbox or similar data annotation platforms.
• Strong analytical and problem-solving skills with a demonstrated ability to optimize processes.
• Experience with data pipelines and data workflow management.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• English fluency.
• Prior experience in a production or process engineering role, especially in data operations or similar environments.
• Knowledge of machine learning workflows and the data requirements for AI training.
• Knowledge of Statistical Analysis techniques to uncover bad patterns in human-labeled data.
• Understanding of project management methodologies and the ability to work collaboratively across teams.

Alignerr Services at Labelbox

As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.

Labelbox strives to ensure pay parity across the organization and discuss compensation transparently.  The expected annual base salary range for United States-based candidates is below. This range is not inclusive of any potential equity packages or additional benefits. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.

Annual base salary range$70,000—$150,000 USD

Life at Labelbox

• Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland
• Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility
• Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making
• Growth: Career advancement opportunities directly tied to your impact
• Vision: Be part of building the foundation for humanity's most transformative technology

Our Vision

We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs.

Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs.

Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice.

Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.