Data Specialist

Data Specialist

Starting base salary $40,000 - $50,000 CAD*

Plus Bonus, Equity & Benefits

*Our salary ranges are determined by role, level, and location. The range reflects the typical range for new hire salaries, it does not reflect the maximum salary for the role over time. Individual pay offers are determined by job-related skills and experience demonstrated during the interview process.

The Data Specialist works within a team responsible for processing sales and/or points files submitted by dealers for various clients by transposing sales data into templates, determining eligible programs, validating sales data, and reporting on the results. In addition, are expected to add value to the current improvement initiatives and offer fresh ideas and efficiencies.

What you’ll bring to this role:

• Process sales files attached to submissions in the POS Upload Files list
• Process sales/points files from tickets created by clients

• Format excel files, import transactional data, document processing details, mark submission as Processed
• Mark files On Hold or Declined and notify appropriate parties of the reasons/details
• Visually audit results of processing and document appropriately
• Secondary responsibilities may include accommodating additional client specific tasks or requests
• Provide support for Client Services, Team Leads, SR Manager Operations, and Program Managers
• Provide feedback and support to Dealers and Clients
• Update and maintain customer specs used by the team
• Complete all On Hold file resolutions promptly
• Update dealer manager POS Upload notes
• Verify data formats for potential POS dealers
• Triage incoming tickets to the team; ticket maintenance in accordance with Support SLA's
• Other tasks as required

What you’ll bring to this role:

• Intermediate knowledge of Microsoft Office Suite, Advanced knowledge of Excel
• Microsoft Excel Proficiency:

- conditional formatting

- pivot tables

- VLOOKUP or INDEX-MATCH

- SUM, ROUND, IF, AND, OR, MID, LEFT, RIGHT, DATE, CONCAT, etc.

- filters and advanced filters

• Effective verbal and written communication and interpersonal skills
• Extremely detail oriented, quick learner, able to be effective in both team and independent environment
• Proven time management and organizational skills, able to effectively and efficiently multi-task
• Ability to work in a fast-paced environment, under pressure and with tight deadlines
• Proven problem-solving skills with the ability to think on your feet

Why 360?

Join 360insights, a global leader in channel incentives and insights, recognized as a Great Place to Work® in Canada, the USA, and the UK. We put people first, fostering an inclusive, values-driven culture where both team members and clients thrive.

We welcome individuals from all backgrounds and are committed to equal opportunity for every race, religion, ethnicity, age, disability, sexual orientation, and gender identity. Accommodations are available upon request throughout the hiring process. Learn more about our DEIB Vision on our website.

At 360insights, we believe in “Experiences that create growth. Growth that creates experiences.” Our Learning & Development programs and mentorship initiatives provide the tools and support you need to succeed and advance as an Insighter.