Customer Data Visualization Specialist (remote)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Summary:

Customer Data Visualization Specialist are involved in all aspects of development, including designing, coding, testing, implementing and support. Responsibilities beyond development of software may include participation in component and data architecture design, technology planning, product evaluation, and innovation.  The Customer Data Visualization Specialist must be able to adjust to constant business change. Common types of changes include introduction of new organizations through mergers and acquisitions, evolving goals and strategies and emerging technologies.

Responsibilities Include:

• This role will also provide client support, consultation and subject matter expertise for system development, maintenance and support. 

• Ability to quickly learn new technical environments and have the ability to translate that knowledge to both business and technical teams.

• Work with data from our CRM, SAP and EAP systems. SQL and scripting languages such as Python are required and general understanding of data structures.

• Collect customer requirements and create technical specifications.

• Configure the Medallia platform.

• Provide data and insights from our EAP + CRM + SAP systems.

• Provide support in client meetings by leveraging in-depth knowledge of Medallia’s platform capabilities as well as backend internal data.

• Work with cross functional teams to create data requirements

• Build and support charts, graphs and other visualization efforts within our Medallia system

• Become SME on our platform data and product vision

Educational and Experience Requirements:

• Bachelor’s degree in quantitative/analytical degree, such as engineering, computer science, statistics, or economics.

• Minimum of three (3) years directly related and progressively responsible experience with a focus in one or more of the following business areas: Finance, Sales & Marketing, Supply Chain Management, Legal or Human Resources; general technical experience required.

• Experience with PowerBi – highly desired

• Exposure to common web technologies, such as Python, SQL, JavaScript, XML, HTML, and CSS, and integration technologies/protocols (APIs, REST, HTTP, SFTP, etc.).

• Understanding of common security concepts and standards (SSO, SAML, OAuth, RBAC, etc.).

• Quick learner and great problem-solver.

• Ability to work independently on low to medium complexity assignments.

• Passion for helping customers; both internal and external.

• Ability to build relationships and effectively communicate with client stakeholders.

• Ability to understand, synthesize, and translate between business problems and technical concepts.

• Growth-minded; desire for continuous learning and proactively driving initiatives for improvement.

• Excellent discovery and active listening skills

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation