Program Manager - Technical

About the job:
 

Red Hat’s User Experience Engineering team is looking for a collaborative and energetic program manager who can work across teams to lead large efforts to success. This role will focus on projects which improve the customer experience and Red Hat’s ability to support customers through Artificial Intelligence (AI) and Machine Learning (ML) enhanced projects.  You’ll assume a leadership role on long running and impactful initiatives, working with multiple stakeholders, development teams and subject matter experts. 

What will you do?

• Collaborate with stakeholders to define and socialize a strategic architectural vision that meets key business objectives 

• Track and deliver status reports on the scope of evolving high level goals, ensuring the teams involved are engaged in their mission to navigate them within agreed timeframes and stakeholders are informed

• Operate in an inclusive and collaborative environment to solve problems effectively and efficiently

• Support a diverse team of engineers and designers by driving and prioritizing strategic goals, OKRs, and requirements

What will you bring?

• Extensive project, product, program management experience

• Familiarity and experience with AI/ML concepts.

• Experience gathering and prioritizing requirements 

• Experience building and executing complex plans and communicating across several organizations as well as to technical, non-technical, and management audiences

• Excellent written and verbal communication skills

• Ability to foster productive collaboration between technical teams and business stakeholders

• Familiarity with agile practices and ability to balance engineering agility with longer term stakeholder planning needs

• Experience with Jira, Confluence, and/or Service Now a plus

• Familiarity with enterprise application operation models

• Familiarity with enterprise level security and data privacy requirements and compliance

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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