Business Applications Administrator

Business Applications Administrator

This job is eligible for relocation assistance to Colorado Springs.

Colorado Springs Utilities' Fuels and Purchase Power (FPP) Department is responsible for buying and selling energy (electricity and gas) to meet the utility service needs for the Pikes Peak region. We are hiring a Business Applications Administrator to support our Front Office/trading, Middle Office/risk, and Back Office/settlements personnel through the administration and development of information technology (IT) services and software solutions utilized in energy commodity markets. This position will be a liaison between system users and technical programming support to maximize software effectiveness, as well as assist with the creation and maintenance of process documentation, work development tracking, and data retention schedules. If you have experience with supporting, maintaining, and managing the administration of business technology applications and systems, this may be the opportunity for you!

What You'll be Doing

• Providing critical support for Energy Trading and Risk Management Systems (ETRMs) and routine day-to-day maintenance and administration of multiple systems and applications
• Working with technical system support and internal stakeholders to maintain and optimize the performance of applications
• Supporting planning, testing, and reviewing of new software patches and releases, including working with IT professionals and vendors to implement into production
• Providing daily assistance, guidance, and training to staff and users in the use of systems and databases while also troubleshooting any issues encountered and escalating with vendors for resolution
• Assisting with back-end data and system connectivity for a wide range of tools and applications
• Assisting with process documentation development, maintenance and work development, and ticket tracking

Who You Are

• Demonstrated experience utilizing, maintaining, and managing the administration of technology systems and applications
  • Experience with ETRMs is valued, preferably with PCI, OATI, Horizon/Allegro, and/or QPTM
• Proficiency with SQL, Python, and R is valued; experience with VBA is exceptionally helpful
• Bachelor's Degree in Information Technology, Computer Science, Engineering, Applied Statistics, or a related field is valued
• Knowledge of electric and gas utility operations, including power production, power delivery, and related fuel and power market operations, is valued
• Ability to collaborate across organizational groups while looking for opportunities to improve our systems and processes
• Strong detail orientation, organizational skills, and a drive to document workflow processes

Our Commitment to Our Employees

Our people are the heart and soul of Colorado Springs Utilities.  They keep the lights on, gas flowing, water coming in, and wastewater leaving.  We do not just say people are important – we prove it!  That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Time Off – Because everybody needs time off to recharge
  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
  • Personal Leave –3 days per year of personal leave
  • Paid Holidays –12 paid holidays per year
  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
  • Vacation Buy – Purchase up to 40 hours of additional vacation time
• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire 
• Medical – Select from three comprehensive medical plans, starting at $0 per month.  Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
• Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)
• Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
• Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program