Operational Risk Specialist (Debit Products)

Company Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.

Job Description

Our Fortune 100 financial services client is seeking an Operational Risk Specialist to support the growth and development of debit card programs.  This role will support the Retail Payment Operations and Risk function by contributing to the optimization of the organization’s debit card portfolio.

The Details:

• Location: Downtown Toronto, ON (3 days per week onsite required)
• Duration: Approximately a 12-month consulting project with the possibility of extension
• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

What you’ll do:

• Work directly with the Debit Product Manager to analyze and manage payment transaction data; support the development and implementation of strategies that optimize the client’s debit portfolio performance, leading to increased client usage and adoption.
• Support development and execution of product enhancement roadmap for the company’s debit portfolio.
• Bring industry best practices and insights to contribute to the company’s debit product roadmap.
• Analyze transaction data to identify patterns and trends related to the company’s debit card products, client transaction behaviors, and product optimization
• Create dashboards and reports to track key performance indicators (KPIs) as defined by the Debit Product Manager
• Work with cross-functional teams such as product development, customer service, and risk management to implement authorization optimization strategies.
• Monitor industry trends, competitor activity, and consumer behavior to recommend opportunities for product innovation and differentiation.

Qualifications

• PMP designation preferred
• 3-5 years’ experience within the payments domain and with demonstrated performance in project execution.
• Strong understanding of the payments industry, including debit card networks, regulations, and emerging technologies.
• Strong analytical skills with proficiency in data analysis tools
• Experience with payment gateway configuration and management
• Programming skills (e.g., Python, SQL) for data manipulation and analysis
• Excellent communication and collaboration skills

Additional Information

A diverse workforce is a strong workforce.
To deliver growth at BLEND360 and for our clients, we believe as a Talent Solutions Company, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success.  We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

BLEND360 is an equal opportunity employer.