Senior Rail Operations & Modelling Specialist

Metro’s Operations & Passenger Delivery team is committed to keeping Melbourne moving by delivering exceptional passenger experiences through, on time, reliable, safe and efficient services.

Our Network Timetabling & Planning department are responsible for the strategic planning for and assurance of future network states (including timetables and infrastructure) and the end-to-end timetable (including the Master Timetable, Special Events and Occupation planning).

• Receive a free Myki Pass that allows free Public Transport in Victoria.
• Full-time Max Term role (20months) with Hybrid working (3 days in the office per week).
• Salary package of $146k inclusive of super.
• Access a wide range of corporate discounts, including healthcare, fitness, finance, and more.

About the role

This role is a 20month Max Term Contract.

The role of the Senior Rail Operations and Modelling Specialist is to drive the evidence-based decision making for Metro’s strategy and business planning. The position is a key role in planning the future network service requirements, driving the network’s master timetables and responding to disruption on the network to ensure ongoing, high-quality delivery to our passengers.

The role will advise stakeholders on operational requirements and likely impacts of future project changes, implications of demand trends and performance impacts of growth, passenger, timetable capacity and performance impacts of planned network occupations and network changes. More role responsibilities also include:

• Build and use data models to determine impacts and risks to network resulting from events on the network, such as occupations, timetable changes, rerouting events and changes to the network configuration.
• Develop data tools and business processes to support streamlining rail operations model preparation, validation, reporting, and effective system interfacing (for upstream and downstream systems),
• Lead the development of timetable concepts in RailSys to demonstrate and advise on operational requirements and to meet passenger outcomes.
• Lead the passenger modelling to determine the impact of major network changes on passenger loads and flows and assess impacts of proposed major occupations.
• Work with key Metro Trains Melbourne (MTM) stakeholders and performance teams, both internal and external, to validate performance impacts, timetable analytical evaluation tools and support their ongoing development, ensuring alignment between divisions on the performance impacts.
• Analyse and maintain data from various sources; draw inferences; prepare reports; and communicate recommendations to assist the operational and planning areas of MTM and other stakeholders.

About You:

• Proven experience in undertaking complex data preparation, analysis, visualisation, reviewing, testing, interpreting, and drawing inferences from complex data and presenting results in a clear and comprehensible manner to various stakeholder levels both internally and externally.
• Proven experience in transport modelling in RailSys.
• A detailed understanding of Melbourne’s metropolitan rail system.
• Demonstrated knowledge and experience with tools in a modern analysis pipeline, in particular, a programming language (Python, R etc), a querying language (SQL, DAX etc), a visualisation tool (PowerBi/Tableau) and Excel.
• Sound conceptual and problem-solving skills with the ability to identify, prioritise and understand important issues to provide sound advice on complex issues for business improvement with the ability to adhere to strict deadlines and work schedules.
• Strong ability to communicate effectively with all levels of management and staff (verbal and written).
• An appropriate tertiary qualification in mathematics, engineering, econometrics, data science or similar/equivalent numerate discipline is preferred.

Who are we and what's in it for you?

You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

We offer a range of great benefits, including annual leave, professional development, and health & wellbeing initiatives. We’ll provide you with excellent working conditions, along with required training and support in an industry that has endless opportunities and a great work-life balance.

Not quite ready to apply and want more information? No worries! You can explore more about our OPD team on our Metro Trains Careers Page.

Next Steps… 

If this role interests you, please upload your resume and a role relevant cover letter in your application.

Relevant screening will be conducted as part of the recruitment and selection process. Dependant on the role, these may include criminal history checks, reference checks, qualification checks as well as a pre-employment medical assessment including drug and alcohol screening. 

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs. 

Applications close end of day Friday 4th of April 2025.

Diversity, Equity, & Inclusion at Metro

Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation. 

At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one. We strive for a workplace where everyone is treated fairly and respectfully, where all have equal access to opportunities and resources, where individuals can do their best and contribute to our success and can bring their whole selves to work. We encourage all interested applicants to apply.

Metro, in partnership with WORK180, is proud to be endorsed as an Employer of Choice for Women. You can find out more about this here: https://work180.com/en-au/for-women/employer/metro-trains-melbourne

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