Product Data Specialist

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products.  Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

The Product Data Specialist position at Dorman Products plays an integral role in maintaining core data processes and enhancing systems to ensure the accurate and timely communication of product data to internal and external customers. The Product Data Specialist role directly impacts the overall success of the organization but ensuring a high level of data quality and compliance with industry standards. This is a hybrid role with the expectation to be onsite in our corporate headquarters in suburban Philadelphia (Colmar, PA) twice a week on Tuesdays and Thursday. 

Primary Duties

Process Support   

• Develop expert knowledge of Product Data systems and processes
• Accept ownership of the assigned processes
• Identify, develop and implement process improvements to better position product data in customer systems in order to drive more sales
• Develop detailed process documentation
• Work with other departments to ensure seamless integration with company-wide processes
• Manage customer expectations through effective communication 

Data Management  

• Develop a working knowledge of industry formats and standards, including ACES and PIES
• Become an expert on company product data and work with other internal departments to establish and manage timelines for product data rollouts
• Understand cross-company data flows and dependencies  
• Participate in data management activities: validation, uploads, audits  
• Manage and continuously improve the product data export process for our strategic customer and industry electronic catalog providers in their specified formats
• Analyze complex core data processes and apply best-practices to achieve significant business results

Project Support  

• Manage small and medium size projects
• Represent Product Data team in company-wide project  
• Effectively prioritize, follow-up, and meet deadlines with multiple tasks and projects
• Manage stakeholder expectations through effective communication  
• Share knowledge and experience aggressively throughout the organization 

Application Support  

• Maintain system settings and rights, including users, groups and roles
• Create and provide user training for various software, tools and systems
• Utilize product data expertise to enhance system architecture
• Provide Product Information Management and Catalog system level assistance to users including troubleshooting user, system and data integrity issues

Qualifications

• Experience in the Aftermarket Automotive industry is strongly preferred
• Experience in leading and developing a team  
• Experience and proven success in developing corporate, customer and product marketing  
• Experience with Microsoft Office (Excel, Access, Outlook, PowerPoint) required  
• Travel as required to view competitive marketing activities and attend trade shows, customer meetings and seminars to keep up-to-date with the latest techniques and implement them as required

Education / Experience

• Bachelor's degree (B. S.) from four-year college or university (MIS, Computer Science, or related) 
• Minimum 2 years’ related experience with a focus on operational improvement activities or equivalent combination of education and experience

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Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.  www.DormanProducts.com