Vice President (Data Governance)

Position Information

Hiring Manager:

Senior Director

Department:

Technology Solutions

Department Overview

The Technology Solutions Department is responsible for designing and delivering state of the art technology solutions that are designed to create efficiency, mitigate risk and grow revenue for the Firm. Technology Solutions is also responsible for defining, managing and executing a robust Cyber Security program following the NIST Cyber Security Framework. Technology Solutions focuses on technical excellence through innovative application designs, robust data integration and analytics, high availability infrastructure and gold level service for our key stakeholders with information security embedded throughout. Critical functions within Technology Solutions include Project Management, Vendor Management, Business Analysis, Enterprise Data Governance and Stewardship, Application Development and 3rd Party Integration, Strategic and Secure Infrastructure and Operations. The Technology Solutions Department collaborates closely with Firm leadership and business unit heads to develop plans in line with business objectives.

Position Responsibilities

TS is looking for an experienced Program and Project Manager (PM) to expand our project management capabilities in Data Governance Projects.  These projects are highly visible and span across the Firm.

This is a hands-on role responsible for planning, implementing and closing projects within a specified timeframe.  The PM is responsible for creating Microsoft project plans and / or using Azure Dev Ops to track tasks, identify and track milestones and dependencies, manage risks / issues and communicate project status to all stakeholders. It is expected that the person in this role will have led large, complex projects and / or multi-project programs with high visibility across multiple stakeholders and senior management. Because it is a very comprehensive role, it is also expected that the person in this role will coordinate work and influence outcomes across a variety of resources.

The candidate should have excellent problem-solving skills, keen attention to detail, an inquisitive nature, a passion for excellent service, the ability to self-start, be resourceful and have a solid understanding of data and systems.  This is a client-facing role requiring communication with users at all levels, so exceptional verbal and written communication skills are essential.

Responsibilities include:

• Data Analysis: Understand data flows and hierarchies within the Firm (including how data is sourced and aggregated) to enable reporting and analysis capabilities
• Quickly get up to speed on our project management standards and practices
• Successfully manage projects applying effective methods, techniques, and standards from start to finish:
  • Analyze and understand the data and application landscape and objectives of the projects
  • Work closely with the data governance team, business units and TS to ensure project delivery meets all desired business specifications
  • Develop comprehensive, detailed project plans either in Microsoft Project or Azure Dev Ops
  • Meet with project team members to identify tasks and dependencies to build out a comprehensive plan and coordinate with cross-discipline team members to ensure that all parties are on track with project requirements, deadlines and schedules
  • Track risks and issues, ensuring they are assigned and resolved as appropriate
  • Prepare status reports by gathering, analyzing and summarizing relevant information
• Organize work and focus the team on what needs to be accomplished and prioritized
• Be creative, flexible, “in the details” and influential while handling all phases of a project to ensure successful outcomes:
  • Exhibit resourcefulness in proactively identifying and engaging available resources and subject matter experts in related areas to achieve your goals
  • Build strong and productive relationships with key business stakeholders, sponsors and technology colleagues
  • Learn and understand the project business requirements / solutions to actively manage the work toward completion
  • Confidently facilitate meetings with all levels of the organization including senior business stakeholders and senior management
  • Ensure that all delivered solutions meet the highest quality standards and satisfy all specified business requirements, meet technical standards and adhere to robust data security requirements through thorough validation and testing
  • Demonstrate an ability to multitask and manage time and priorities under pressure and to meet deadlines

Candidate Requirements

Qualifications & Experience:

• Bachelor’s Degree and 10+ years of experience in a similar role
• Subject matter expert in Microsoft Project, Agile methodologies and Scrum processes
• High level of proficiency with Microsoft Office applications (Word, Excel, PowerPoint, MS Visio, Azure Dev Ops)
• Self-motivated, team oriented and able to multi-task
• Proactive self-starter with a positive can-do attitude and willingness to help out as needed
• Meticulous with excellent analytical and problem-solving skills
• Exceptional interpersonal, verbal, written and presentation skills across a variety of audiences
• Dedicated to achieving goals with a strong sense of responsibility for personal and team tasks
• Motivated by a fast paced, complex environment
• Enthusiastic about working in office and creating a Gold Standard hybrid work culture

Critical Competencies for Success

Our Gold Standards Model defines key behaviors and competencies across 4 dimensions:  Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together.

• Leadership:  Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome.
• Achieving Results:  Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow.
• Thinking Critically:  Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance.
• Personal Effectiveness:  Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances.

The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role.

• Technical Support:  Triages, troubleshoots and resolves technical support issues. Escalates issues as needed.
• Software Development Principals:  Utilizes software development, secure programming principles and a knowledge of programming languages to develop, configure and / or integrate new software and applications.
• Business Needs Assessment:  Identifies business needs across departments within the Firm to understand the challenges, goals and problems that the business needs to solve and identifies appropriate technical solutions.
• Data Management and Information Security:  Manipulates, restructures and / or queries data for various purposes, including reconciling issues in the database, designing database structures and / or generating reports. Adheres to governance principles and maintains data integrity and security.
• Risk Management:  Identifies, forecasts and articulates ways to pursue and manage informed risks in ambiguous, complex or uncertain situations based on sound value propositions and an analysis of potential rewards and costs.
• Testing:  Evaluates the functionality of an application, system or solution to ensure that requirements have been met and defects have been identified. Applies an understanding of end user requirements and usage in the end-to-end system to produce a quality product.
• Industry Knowledge:  Demonstrates an understanding of the Firm's position in the industry, including its complex structure and competitive advantage in the marketplace. Monitors industry trends and changes and recognizes their relevancy and implications.
• Technical Communication and Documentation:  Documents and communicates technical processes and procedures in area of specialty to stakeholders. Adapts the level of detail and specificity based on the needs of the intended audience.
• Vendor Management:  Manages and coordinates with external vendors. Researches and identifies new vendors as needed and monitors performance.
• Relationship Management:  Builds and maintains effective partnerships with internal clients and end users by advising on their needs and options, advocating for their business within the Technology Solutions department and managing expectations appropriately.
• Project / Program Management:  Manages Technology Solutions project elements considering conflicting priorities, interdependencies, business objectives, communications and available resources.
• Innovative Mindset:  Leverages an agile and creative mindset to drive innovative value creation, continuous process improvement and proactive learning through new technology, processes and people.

Compensation and Benefits

For Illinois Only: It is expected that the base salary range for this position will be $155,000 to $200,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an ‘at-will position’ and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors.

Golub Capital is an Equal Opportunity Employer.