People Analytics Project Lead

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position
 

The People Analytics Project Lead will play a key role in supporting our People Analytics team by combining analytics, project coordination, and stakeholder engagement skills. This role will help manage data-driven initiatives, streamline team processes, and communicate the team's value to various stakeholders. The ideal candidate will have experience in HR data analytics, strong organizational abilities, and effective communication skills.

Essential Duties and Responsibilities:

• Team Coordination:
  • Organize and manage team tasks and project assignments, ensuring efficient use of resources and timely progress.
  • Coordinate incoming requests and prioritize tasks, helping the team stay focused and productive.
  • Support team communication and collaboration, assisting with stakeholder management and clarifying project requirements.
     
• Analytics and Reporting:
  • Create, modify, and maintain reports using Workday; provide support in analyzing data to meet stakeholder needs.
  • Ensure data accuracy and reliability, identifying and correcting any issues in reporting outputs.
  • Collaborate with stakeholders to understand their data needs and provide insights through clear, concise reporting.
  • Monitor and resolve BAU case queue; reviewing requirements, building reports, troubleshooting data or reporting discrepancies, documenting testing
     
• Stakeholder Engagement:
  • Work directly with internal stakeholders to gather requirements and ensure alignment on analytics needs.
  • Prepare presentations, summaries, and updates to effectively communicate team progress and value to various audiences.
  • Act as a point of contact for stakeholders to address ad-hoc reporting needs and queries, ensuring timely and accurate delivery.
     
• Project Management:
  • Lead small-scale projects within People Analytics, managing timelines, deliverables, and resources.
  • Maintain project and task trackers to monitor progress and support team efficiency.
  • Identify opportunities to improve processes and implement solutions to enhance productivity.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• 4+ years of experience in analytics OR 4+ years of experience in management consulting

• Prior experience building dashboards, automated reports, and data-based storylines; strong technical aptitude; eager to ‘dig into’ data and learn new languages & technologies

• Proven ability to run small projects from inception to completion in multi-functional environment; work directly with users and management to gather requirements, provide status updates, and build stakeholder relationships and rapport.

• 4+ years experience in analytical programming language(s) such as SQL, R, Python, SAS OR 4+ years experience in excel and powerpoint for an analytics or consulting role

• Excellent communication, judgement, prioritization, and critical thinking skills Results-oriented; passionate about delivering well-supported answers to key stakeholders

• Prior experience with HR disciplines such as Recruiting, Compensation, Talent Management, etc.

• Experience in Workday reporting, Excel mandatory.

Qualifications Preferred for Position

• Undergraduate Degree or Masters Degree in one or more of the following disciplines: Economics, Math, Physics, Software Development, Sociology, Psychology, HR Management.

• Prior experience with Business Intelligence platforms such as Domo, Tableau, PowerBI, etc. and HR Technologies such as Workday, UltiPro, ADP, Peoplesoft, ICIMS, Taleo, Lever, Greenhouse, etc.

• Prior experience in one or more advanced analytics disciplines: Data science, database design, machine learning, data engineering / ETL, statistical test design, etc.

Work Environment                                       

                              ☐ Office           x  Remote                 ☐ Hybrid (Office & Remote)

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

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Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.