Technical & Data Analyst

Job Description:

Technical and Data Analyst

Angel Court, London

Hybrid Working Options - 1-2 days per week in the office

Full time (35 hours per week)

Up to £68,000 per annum (dependant on experience) + excellent benefits including bonus

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

Working in our Group function you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care not just in the UK but around the globe. You’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day, by helping shape the strategic direction of our business around the world.

The Technical and Data Analyst is an integral part of the domain support team and is responsible for supporting the product team with detailed technical and data analysis for the Group Functions Governance, Risk and Clinical domain throughout the product life cycle.

How you’ll help us make health happen:

• You will be a subject matter expert for the product, its value stream, its data and systems using methodical investigation and design thinking to identify, shape and deliver change, working with the product and value stream owner, and product team, to ensure continuous
  improvement of the end to end value stream.

• Provide/utilise data and systems analysis to:
  - Define metrics to monitor and report the efficacy and efficiency of the product
  - Develop models and use data facts drive decisions in the product team

• Develop user stories using workshops, proto-typing, mock ups, visualisation and domain knowledge with design thinking to describe, shape and constructively challenge the product owners’ requirements

• Drive end to end delivery of:

  • Backlog items that will achieve the realisation of business outcomes

  • Continuous improvement of data quality and data standardisation

  • Product improvements, in partnership with the product owner who owns the business
    requirement (further detail below.

• Provide hands on ownership of the continuous improvement of products by:
  - Owning the definition and maintenance of system configuration (e.g., Business rules)
  - Owning deployments for product releases including data migration and cutover
  - Providing functional product reviews
  - Developing technical testing (system, unit and non-functional testing)

• Work in an agile manner as part of the agile scrum team, using design thinking, breaking work
  into small increments, and building out patterns and processes that can be repeated

What you'll bring:

• Experience in technical delivery teams (technical and data analysis)

• Deep product and domain subject matter knowledge across the following:
  Technologies to support back office functions
  Technologies for automation and data management

• Experience and track-record in delivering in and leveraging agile methodologies

• Data management experience, inc. data analysis, PowerBI, continuous improvement of data
  quality and standards

• Ability to question and challenge, taking initiative to look for different solutions

• Strong influencing skills across stakeholders, colleagues and external vendors

• Experience in acceptance and outcome criteria gathering and translation to user stories

• High proficiency of working in Azure DevOps, Excel

• Experience of collaborating with senior business and technology leaders to achieve outcomes

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

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