Director of Systems/Data Infrastructure - Public Service Manager III - Anticipated Vacancy

Location: Augusta,Maine,United States

Maine Commission of Public Defense 

Director of Data  Systems/Data Infrastructure - Anticipated Vacancy 

Opening Date: March 25, 2025

Closing Date:  April 8, 2025

Job Class Code: MA35
Grade: 35
Salary: $88,628.80 - $125,611.20/Annually
Position Number: 146000058

The Maine Commission on Public Defense Services is seeking to fill the position of Director of Systems/Data Infrastructure in the Augusta office. 

PDS is an independent commission whose purpose is to provide efficient, high-quality representation to indigent citizens who are entitled to counsel at state expense.  PDS has a statutory duty to ensure that indigent clients are provided with constitutionally and statutorily adequate counsel through appropriate financial and substantive oversight. PDS requires staff familiar with the provision of counsel to design, develop, maintain, and update the systems and processes used to implement that oversight.

JOB DUTIES:

1. Technological Infrastructure Development

    - Designs, develops, or assists in the design and development of agency data collection and reporting infrastructure.

    - Independently design, develop, test, and implement custom data reporting infrastructure for use by PDS staff in overseeing the public defense appointment system

       generally.

    - Designs, develops, test, and implements web forms within the Drupal content management system for data collection and administration pursuant to MCILS rules.

    - Develop technical tools for use by Audit Division in conducting billing inquiries and audits.

    - Develop and implement automations to increase operational capacity and create efficiencies that otherwise do not exist.

    - Design and test SQL queries used to implement rules, to forecast the impact of proposed rules, and increase the agency's reporting capabilities.

    - Maintain the maine.gov/pds public website by creating new content and editing existing content as required by agency operational needs.

    -Develops and maintains agency applications and automations using the Microsoft Power Platform.

    -Develops proposals for systems or software adoption based on a thorough understanding of agency needs and independent research.

    -Anticipates agency's data needs and effectively advocate for those needs when working with external vendors and stakeholders. 

2. Internal and External Project Coordination

    -Coordinates with internal and external stakeholders to arrange for data integration and exchanges across disparate systems controlled by different agencies.

   -Coordinates with Judicial Branch and external vendor stakeholders to effectuate an exchange of data between the Judicial Branch, PDS, and PDS's technological

     vendors. 

   -Works with agency website administrators to update the functionality of that website.

   -Works directly with Maine State OIT staff to implement complex data collection, analysis, and distribution workflows and infrastructure.

   -Coordinate with the agency case management system provider web development staff to expand the database infrastructure available to the position for use in

    addressing current and future data analysis projects and requests. 

3. Information Analysis

   - Respond to attorney inquiries regarding their own billing data by developing unique (ad hoc) SQL queries for those requests and provide formatted responses.

   -Plan and conduct data analyses on agency data to support various agency operations as requested by agency staff, executive staff, the Commission, and the

   Legislature.

   -Perform verification procedures on analyses conducted pursuant to operational need to provide reasonable assurance that the analysis conducted is complete and

   accurate within an acceptable tolerance of error where appropriate.

  -Drafts systems requirements for internal and external systems development.

4. Systems Maintenance

  -Maintain disparate systems used by PDS to oversee substantive attorney work, monitor and manage attorney caseloads, manage attorney information, distribute

   agency information among PDS staff, and report various system metrics both internally and externally. 

   -Maintain new and existing data staging and reporting systems used by PDS.

   -Manage attorney accounts hosted on PDS's website.

MINIMUM QUALIFICATIONS

• A four year combination of education and expereince in information technology, law degree or expereince in a legal setting.
• Preference will be given to those with a BA/BS and or Law degree 

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 18.09% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.