Data Scientist - Field Service Analytics

Provide data-driven insights to optimize and improve Field Service operations and guide decisions regarding challenging business questions. Develop deep understanding of Field Service operations and understand how the various parts of the business work together (sales, customer support, inventory and supply chain, product teams, etc.). Leverage understanding of the business case for current efforts and help understand tradeoffs, ROI, and strategy implications of potential new initiatives. Analyze and report on current efforts, with a particular focus on opportunities for increased efficiency and operational success metrics. Monitor data integrity and craft and build a narrative of what’s happening in the business. Build and maintain statistical models to support operational efforts including work order creation, classification, scheduling, routing, and optimization. Write SQL queries for ad hoc data requests. Contribute to the team code library on Github to maintain proper version control. Mentor new analysts in team best practices, statistical methodologies, and career development. Partial telecommuting may be permitted. When not telecommuting, must report to Vivint LLC, 3401 Ashton Blvd, Lehi, UT 84043. Salary: $55,016 - $89,738.75 per year

Provide data-driven insights to optimize and improve Field Service operations and guide decisions regarding challenging business questions. Develop deep understanding of Field Service operations and understand how the various parts of the business work together (sales, customer support, inventory and supply chain, product teams, etc.). Leverage understanding of the business case for current efforts and help understand tradeoffs, ROI, and strategy implications of potential new initiatives. Analyze and report on current efforts, with a particular focus on opportunities for increased efficiency and operational success metrics. Monitor data integrity and craft and build a narrative of what’s happening in the business. Build and maintain statistical models to support operational efforts including work order creation, classification, scheduling, routing, and optimization. Write SQL queries for ad hoc data requests. Contribute to the team code library on Github to maintain proper version control. Mentor new analysts in team best practices, statistical methodologies, and career development. Partial telecommuting may be permitted. When not telecommuting, must report to Vivint LLC, 3401 Ashton Blvd, Lehi, UT 84043. Salary: $55,016 - $89,738.75 per year.

MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Statistics, Mathematics, Economics, Industrial Engineering, or related field, plus 5 years professional experience as a Business Intelligence Analyst, Data Analyst, or any occupation/position/job title involving machine learning operations.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.